People Business Partner, Retail
C.A. Fortune
Senior People Operations Generalist
Promise
full-time
Posted on:
Location Type: Hybrid
Location: Fairfield • California • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $175,000 per year
Job Level
Senior
About the role
- Own and refine the end-to-end onboarding process, ensuring a seamless and engaging experience for new hires.
- Manage onboarding and offboarding workflows and required documentation through Sequoia One (our PEO/HRIS).
- Ensure proper completion of employment documents, background checks, and compliance-related forms.
- Manage the offboarding process, including exit interviews, asset returns, and compliance documentation.
- Stay up to date with California and federal employment laws, ensuring company policies remain compliant.
- Draft, update, and communicate HR policies, the employee handbook, and process documentation.
- Provide guidance on wage & hour laws, EEO, FMLA, ADA, and other HR regulations.
- Partner closely with internal and external counsel to interpret complex employment regulations and address sensitive employee matters.
- Partner with leadership to design and drive employee programs including performance management, rewards & recognition, and new hire onboarding.
- Contribute to engagement strategies that strengthen inclusion, collaboration, and connection across hybrid and distributed teams.
- Support hybrid work communications and office space strategy rollouts.
- Serve as the primary admin for Sequoia One, ensuring data accuracy and efficient HR processes and partnering with Sequoia One for payroll, benefits, compliance, and reporting needs.
- Assess, recommend, and manage the HR technology stack to best serve Promise’s needs and generate reports and insights on key HR metrics.
- Identify and implement process improvements to streamline workflows and documentation.
- Act as a key communicator for People programs, creating clear, engaging employee-facing updates and resources.
- Support planning and execution of performance review cycles, goal-setting, and feedback processes and contribute to compensation and career architecture.
- Support managers and employees with employee relations cases, progressive discipline, and conflict resolution.
- Support the development and implementation of training programs for employees and managers and assist in curating learning resources.
Requirements
- 5-7 years of HR or People Operations experience, with some time spent in an early-stage or high-growth company.
- Strong knowledge of California and federal labor laws, with proven experience developing compliant policies and practices.
- Proficiency with HR systems and/or PEOs (Sequoia One, Rippling, BambooHR, or similar), with the ability to assess and recommend HR technology solutions.
- Strong organizational skills with the ability to manage multiple HR processes and deadlines.
- Skilled communicator with the interpersonal strengths to engage, support, and influence employees across all levels.
- Proven experience leading performance management processes and employee relations across both exempt and non-exempt teams.
- Entrepreneurial-minded self-starter with the ability to work independently, exercise sound judgment, and drive initiatives forward with minimal guidance.
- Bonus: Background in building or delivering training programs that support employee growth and manager development.
- Must be a US person (US citizen or permanent resident) and reside in the United States.
- Available to work in person at the Promise office location at least three times per week.
Benefits
- Equity for All: All full-time employees receive stock options to share in our company’s success.
- 100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
- Flexible Hybrid Work: We collaborate in office at least three days a week to stay connected and aligned as a team.
- Benefits are reviewed periodically and may be updated at the sole discretion of Promise.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR policies developmentonboarding process managementoffboarding process managementemployee relationsperformance managementtraining program developmentcompliance documentationbackground checksHR metrics reportingprocess improvement
Soft skills
organizational skillscommunication skillsinterpersonal skillsinfluencing skillsindependent workjudgmentinitiativecollaborationengagement strategiesconflict resolution
