Lead People Partner
Form Energy
Senior People Programs Specialist
intercom Inc,.
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $97,200 - $124,200 per year
Job Level
Senior
About the role
- Facilitate engaging onboarding sessions for new U.S. employees and deliver a best-in-class first week experience in San Francisco.
- Own onboarding logistics and administration, including pre-onboarding communications, scheduling, and coordination; continuously improve program based on feedback.
- Drive execution and delivery of performance management cycles including system setup, audits, communications, and reporting; partner on enablement and comms around expectations, ratings, and feedback.
- Support manager development programs including coordinating bi-annual Manager Academy logistics, materials, communications, facilitation support, and retrospectives to improve program design.
- Build and maintain reports on program outcomes, employee trends, and key performance metrics; ensure data accuracy and consistency across tools partnering with People Systems and People Data teams.
- Manage survey administration (onboarding, offboarding, etc.) and support ad hoc People Projects as needed.
Requirements
- 3–5 years of experience in HR, L&D, or People Operations roles with a focus on program coordination and execution
- Strong project management and organizational skills, ability to thrive in a fast-paced, evolving environment
- Exceptional attention to detail and a bias toward action and improvement
- Excellent communication skills and comfort working across stakeholders at all levels
- Experience working with HR systems and tools (e.g., Workday, Lattice) a plus
- Passion for creating employee experiences that are thoughtful, consistent, and impactful
- Curiosity about AI and a forward-thinking mindset, excited by emerging technologies even while learning
- Proof of eligibility to work in the United States is required.
Benefits
- A collaborative, innovative work environment where your contributions have a direct impact on the company and its enterprise customers.
- Opportunities for professional development and growth.
- A culture that fosters curiosity, customer obsession, and technical excellence.
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage.
- Regular compensation reviews—great work is rewarded!
- Flexible paid time off policy.
- Paid Parental Leave Program.
- 401k plan & match.
- In-office bicycle storage.
- Fun events for Intercomrades, friends, and family!
- Eligibility for the corporate bonus program or a sales incentive and Restricted Stock Units (RSUs).
- Hybrid working policy (expect employees to be in the office at least three days per week).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program coordinationperformance managementdata accuracyreportingsurvey administration
Soft skills
project managementorganizational skillsattention to detailcommunication skillscuriosityforward-thinking mindset
