Prolific

Revenue Operations

• Own revenue planning and target-setting in close partnership with Finance and FP&A
• Lead quota modelling and compensation plan design, and manage the operational execution of comp plans
• Maintain and continuously improve our forecasting model, accounting for the nuances of a consumption-based revenue model
• Build and maintain pipeline models that serve both sales-led and PLG-driven motions
• Own HubSpot as the primary CRM administrator for Prolific for Research, including all workflows, automations, and customisations required to support multiple GTM motions
• Maintain a prioritised RevOps roadmap that enables sales, customer success, marketing, and data teams to operate effectively
• Ensure the data warehouse and CRM are well-integrated so that customer journey signals are accessible to the teams that need them
• Work closely with our embedded data team to ensure data is accurate, accessible, and actionable
• Develop and maintain customer categorisation frameworks and target account lists for the sales and partnerships teams
• Produce data-led reporting and insights that support decision-making across the Prolific for Research leadership team
• Serve as a senior RevOps partner to the VP Research, Head of Sales & Partnerships, Head of Growth Marketing, and Scaled Customer Success Lead
• Actively participate in the Prolific for Research leadership team as a contributor to business strategy and operational planning
• Proactively identify operational problems and drive their resolution end-to-end

Senior RevOps Manager – 12 month FTC

Account Executive

• Own and drive net-new and expansion sales cycles within named frontier AI labs, targeting AI Research, Product, and Executive teams actively building AI capabilities
• Understand customer workflows and pain points—positioning Prolific as the source of high-integrity human data for model training, evaluation, and experience design
• Map and multi-thread enterprise buying groups to build trust, identify champions, and mitigate risk across stakeholders
• Partner closely with Services, Success, Solutions Engineering, Product Marketing, and Leadership to shape proposals, pilots, and post-sale success plans
• Report pipeline metrics, deal health, and forecasting to sales leadership with rigor and clarity
• Act as the voice of the enterprise customer—bringing feedback to Marketing and Product to refine our messaging, pricing, and roadmap
• Collaborating in person in our San Francisco office and on customer campuses across the West Coast (as well as occasional events, conferences, and trips to other Prolific offices)

Strategic Account Executive

• Working in a brand new, cross-functional, hybrid team responsible for promoting growth within a defined list of US strategic accounts
• Driving value for these clients, promoting adoption and usage, identifying and closing upsell and cross-sell opportunities and retaining and committing existing usage
• Strategic account planning and development that leads to consistent target attainment, pipeline generation, forecast accuracy and outstanding customer satisfaction
• Securing and nurturing US customer relationships at all levels of client teams, from end users to key business decision makers
• Drive alignment between Prolific and our US strategic customers, advocating for their needs and managing complex cross functional initiatives to continuously deliver on them

Growth Marketing

• Lead executive and founder-level engagement across Prolific’s research partner ecosystem—including heads of research, C-suite stakeholders, and founding teams/investors.
• Work closely with your partner success colleague to build deep, trusted relationships with our largest partners in North America as well as with emerging platform providers across the research and AI-moderated research space.
• Serve as the senior commercial point of contact for US-based partners, ensuring Prolific is embedded at the strategic level within key partner accounts.
• Own and deliver against a combined partner team revenue target, covering growth across existing US partners and new partner acquisition in North America.
• In collaboration with partner success and partner sales, increase revenue and usage across the existing partner base by identifying expansion opportunities, deepening platform adoption, and maximising Prolific’s share of spend.
• Build senior relationships with US target partners and optimise time to revenue once engagements are closed.
• Identify and pursue sales engagements with emerging partner types in the research and AI tools space.
• Develop a deep understanding of partner research workflows, business models, and growth objectives.
• Identify growth opportunities within accounts and shape how partners leverage Prolific’s platform—including participant supply—to maximize value and drive usage.
• Provide strategic input that influences partner direction and strengthens long-term commercial relationships.
• Represent Prolific externally at conferences, industry events, and speaking engagements relevant to the US research, AI tools, and SaaS ecosystem.
• Build Prolific’s brand and credibility with founders, operators, and investors across the US startup and scale-up community.
• Identify and develop new channels, communities, and networks that expand Prolific’s reach and pipeline.
• Work closely with partner success and partner sales colleagues to ensure a coordinated approach across the full partner lifecycle—from pipeline and onboarding through to expansion.

Partner Growth Manager

Full-stack Engineer

• Lead Technical Projects
• Collaborate with Stakeholders
• Drive Engineering Excellence
• Mentor and Develop Team Members
• Influence Technical Direction
• Own Deliverables

Technical Lead

Application Engineer

• You'll be the technical authority on application security at Prolific
• Work hands-on with our engineering teams to find and fix vulnerabilities in our codebase
• Perform security testing, build security tooling, and embed secure development practices into how we ship software
• Review pull requests, threat modelling new features, and building the automation that keeps our platform secure as we scale
• Report to the Head of Engineering/Platform and work cross-functionally with product engineering, platform, data, and TechOps teams

Senior Application Security Engineer

Security Engineer

• You'll own Prolific's application security strategy and be the most senior security engineering voice in the organisation.
• Define and drive our Secure Software Development Lifecycle (SSDLC).
• Set the standard for how security is embedded into engineering.
• Get hands-on with code review, threat modelling, and security testing when it matters.
• Manage our Senior Application Security Engineer and continue to own our compliance programme alongside these responsibilities.
• Act as the go-to expert for application security, partnering with engineering leadership to balance risk and velocity.
• Build the tooling, processes, and culture needed to embed security into how we ship.

Application Security Lead

• As a member of a cross-functional, stream-aligned team, you will work collaboratively with the teams’ engineering manager, product manager, designer, and up to 4-5 other engineers, including a tech lead
• Using agile software development practices and a product mindset, you will work as a team to plan, build and support software that our customers love
• You will be highly self-motivated and energetic and enjoy working in a fast-paced environment with a bias for action
• Collaborating with teams outside of product engineering, working closely with customers and understanding their needs
• Be happy working in all the major cloud providers: AWS, GCP & Azure
• With a You Build It, You Run It mindset, you will have intimate knowledge of our products from code commit through to production operation
• Supporting production systems with monitoring tools such as Datadog
• Strive for stable systems observability
• You will champion our principles, fuel a growth mindset by getting involved in communities and help improve our engineering culture
• Pushing the boundaries, questioning the status quo, ensuring what we are doing and what we are building has high value and impact for our users

Senior Product Engineer

Product Manager

• You’ll be working within your team to build and launch the next generation of Prolific’s Data Collection Tooling product suite
• You’ll stay up to speed with the rapidly changing face of frontier AI research in order to ensure your product keeps up with our customers' requirements.
• You’ll be responsible for the end-to-end product development lifecycle, from strategy to success metrics to roadmaps to delivery and iteration.
• You’ll be responsible for communicating your strategy to our executives, but also working through details with your team.
• You will be unblocking and simplifying complexity: colleagues will bring you problems, and emerge optimistic, with solutions.
• You'll partner productively with Product Design, User Research, Analytics, and Engineering to find ways to deliver products in a test-learn-iterate fashion.

Data Scientist

• Define strategy for Supply Data Science and lead analytical foundations to optimize participant supply
• Work across acquisition, onboarding, liquidity, matching, and engagement
• Partner with Product, Engineering, and Operations to create roadmap of models, experiments, and decision systems

Data Science Manager, Supply Marketplace

Customer Success Manager

• Partnering with frontier AI model creators to ensure the success of their research initiatives, human data/feedback programs, and quality assurance benchmarks
• Serving as a trusted advisor—translating research and business objectives into actionable strategies for Prolific’s platform and services to achieve
• Lead business reviews and executive engagements with clients, building case studies and advocacy stories that highlight how Prolific is driving frontier AI research for them
• Drive continuous improvement of success playbooks, processes, and customer-facing resources, replicating best practices in usage-based models and research workflows
• Spending time face-to-face with customers and with peers in the San Francisco office—collaborating, learning, and growing together in service of shared outcomes

Strategic Customer Success Manager

Research Scientist

• Leading a dedicated research portfolio: Designing and executing primary research on subjects related to data quality, online sampling methodologies, and the effects of AI on online research (both independently and in collaboration with the wider team)
• Producing high-grade, publishable research: Conducting work that meets the standard expected at leading academic venues and industry conferences, contributes meaningfully to live debates in the field, and is publishable in high IF journals
• Building and managing external partnerships: Cultivating relationships with academic institutions and industry partners, identifying collaboration opportunities, and managing those relationships through to research outputs
• Presenting and disseminating your work: Representing Prolific at academic conferences and industry events, and working with our marketing team to maximise the reach and impact of research findings
• Contributing to the wider sciences agenda: Our current work spans data quality, representativeness, synthetic data, and methodological innovation. We're looking for someone who can help shape this agenda, not just execute within it

• Partner with a diverse book of enterprise customers
• Drive adoption, consumption, and expansion through a land-and-expand motion
• Own the end-to-end success lifecycle, guiding customers from onboarding to maturity, expansion, renewal, and advocacy
• Collaborate with Prolific's Services, Support, Sales, Solutions Engineering, Product, Marketing, and other teams

Enterprise Customer Success Manager

• Managing a portfolio of enterprise accounts
• Executing a land-and-expand motion
• Serving as a trusted advisor
• Leading business reviews and stakeholder engagements
• Contributing to the continuous improvement of success playbooks
• Spending time face-to-face with customers and peers in the San Francisco office