ProgressSoft Corporation

IT Infrastructure Associate

ProgressSoft Corporation

full-time

Posted on:

Location: 🇯🇴 Jordan

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Job Level

JuniorMid-Level

Tech Stack

AWSAzureCloudDNSGoogle Cloud PlatformLinuxMacOSTCP/IP

About the role

  • Provide technical support for desktops, laptops, and peripheral devices.
  • Troubleshoot basic network issues (e.g., connectivity, switches, and routers).
  • Install and configure operating systems, software, and hardware for employee workstations and small servers.
  • Document issues and processes for future reference.
  • Manage employee devices, ensuring security and compliance.
  • Assist in maintaining hardware and software inventory.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology or related field.
  • Up to 2 years of relevant experience in IT infrastructure.
  • Basic understanding of networking (TCP/IP, DNS, DHCP).
  • Familiarity with operating systems (Windows, macOS, Linux).
  • Basic understanding of cloud platforms (AWS, Azure, GCP).