Security Triage Analyst II
Snowflake
AWSAzureCloudDNSGoogle Cloud PlatformLinuxMacOSSQLTCP/IP
IT Infrastructure Associate
ProgressSoft Corporation
full-time
Posted on:
Origin: • 🇯🇴 Jordan
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
AWSAzureCloudDNSGoogle Cloud PlatformLinuxMacOSTCP/IP
About the role
- Provide technical support for desktops, laptops, and peripheral devices.
- Troubleshoot basic network issues (e.g., connectivity, switches, and routers).
- Install and configure operating systems, software, and hardware for employee workstations and small servers.
- Document issues and processes for future reference.
- Manage employee devices, ensuring security and compliance.
- Assist in maintaining hardware and software inventory.
Requirements
- Bachelor’s degree in Computer Science, Information Technology or related field.
- Up to 2 years of relevant experience in IT infrastructure.
- Basic understanding of networking (TCP/IP, DNS, DHCP).
- Familiarity with operating systems (Windows, macOS, Linux).
- Basic understanding of cloud platforms (AWS, Azure, GCP).
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