NucleusTeq

System Administrator / Operations Associate

NucleusTeq

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

JuniorMid-Level

Tech Stack

CloudDNSFirewallsTCP/IP

About the role

  • Network Infrastructure Management: Install, configure, and maintain network devices such as routers, switches, and firewalls. Ensure optimal performance and security of the network infrastructure.
  • Hardware Support: Oversee the installation, maintenance, and troubleshooting of computer hardware, including servers, workstations, and peripheral devices.
  • Technical Support: Provide timely and effective support to end-users for network and hardware-related issues. Document and track incidents using ticketing systems.
  • System Monitoring: Monitor network performance and hardware health, proactively identifying and resolving potential issues to minimize downtime.
  • Collaboration: Work closely with the software development and IT teams to ensure infrastructure aligns with application requirements and performance standards.
  • Documentation: Maintain detailed records of network configurations, hardware inventories, and support activities.
  • Training & Mentorship: Assist in training junior IT staff and end-users on best practices for hardware and network usage.

Requirements

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum of 4 years in a networking and hardware support role, preferably within an IT services environment.
  • Certifications: Relevant certifications such as CompTIA Network+, Cisco CCNA, or equivalent are good to have.
  • Technical Skills: Proficiency in network protocols (TCP/IP, DNS, DHCP), hardware troubleshooting, and familiarity with network monitoring tools.
  • Problem-Solving: Strong analytical skills with the ability to diagnose and resolve complex hardware and network issues.
  • Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.