ProgressSoft Corporation

Product Manager

• Understand the overall product
• Attend team meetings including daily standups, planning, reviews and retrospectives
• Provide vision and direction to the team and stakeholders throughout the project
• Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research
• Identify functional and non-functional requirements and document them in a clear, concise, and complete manner
• Determine technical feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solution
• Analyze the impact of new requirements and changes, providing estimates to the effort needed for delivery.
• Participate in the software design process with the development team
• Document and demonstrate solutions by developing documentations, flowcharts, layouts, diagrams, charts, code comments.
• Author high quality product documentation such as, business requirements documents, software requirements specifications, interface specifications, and API contracts.
• Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria
• Conduct backlog grooming and management, iteration planning, and elaboration of the user stories
• Accept completed user stories to ensure the work fulfills the acceptance criteria
• Demonstrate iteration/product to customers and product management and gather feedback

Product Owner

Implementation Specialist

• Implement and install solutions at customer's infrastructure platforms.
• Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
• Act positively and respond promptly to the customer’s requests/tickets.
• Prepare, review and ensure the accuracy of technical documentation.
• Conduct Preventive / Corrective Maintenance visits.
• Perform any other job-related duties related to work.

Support Engineer, Implementation

Technical Project Manager

• Work collaboratively and effectively with team members.
• Plan, coordinate & manage projects, and resources, from ideation through post-production support.
• Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support.
• Write requirements' specifications according to standard templates and tools.
• Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers.
• Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.
• Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate.
• Participate in requirements prioritization and solution risk analysis.
• Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases.
• Participate in testing and quality assurance process.
• Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.