Priory

Manager

• Lead on the negotiation and management of contracts with NHS and Local Authority commissioners
• Support the establishment of new Block, Framework and Individual Placement Agreements
• Collaborate with Commercial Finance and Operational teams to negotiate contractual arrangements
• Ensure agreements are appropriately documented, implemented and reported
• Maintain an effective contracts database
• Provide contract reporting to support executive decision making and business strategy
• Act as an internal expert on contractual matters
• Support sites, operations and business development teams with contractual disputes, risk mitigation and compliance
• Support tender and bid activity by reviewing contractual terms and identifying potential risks within Healthcare and Adult Care opportunities

Contracts Manager

Business Development Rep

• Build and manage relationships with a range of referral partners, including GPs, consultants, therapists, and corporate partners
• Act as a trusted point of contact and drive engagement across the region
• Develop new business opportunities and promote services through targeted activity and events
• Collaborate with internal teams to ensure a seamless referral and service experience
• Identify opportunities and develop your pipeline to contribute to overall commercial growth

Business Development Manager

Therapist

• Provide evidence-based virtual therapy to adult healthcare workers.
• Deliver high-quality, confidential teletherapy sessions on our HIPAA-compliant video platform (Zoom) to doctors, nurses and healthcare professionals.
• Use evidence-based practices such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Therapy (ACT), Internal Family Systems (IFS), Eye Movement Desensitization and Reprocessing (EMDR), or Gottman Method.
• Complete biopsychosocial assessments, diagnoses, treatment plans, and progress notes in our streamlined EHR.
• Incorporate measurement-based tools (e.g., PHQ-9, GAD-7) to monitor progress and improve outcomes.

Dual Licensed Mental Health Therapist

• Ensure the service meets all legal and statutory requirements including (but not limited to) those related to fire regulations, health and safety at work, licensing, trading standards, employment, Care Standards Act and relevant country legislation and that all appropriate statutory notices are displayed.
• Ensure that the relevant regulatory and commissioning bodies’ standards are achieved and that all staff are trained to understand and operate at this level.
• Ensure that all service user documentation and records are maintained to a high standard in a timely manner, and that a programme of meaningful activities is available to all residents. Implement appropriate systems to ensure compliance with requirements.
• Develop and maintain effective working relationships with senior management, peers and functional colleagues throughout the company.
• Where required, ensure support/care staff are registered with the relevant body. Ensure that adequate references, appropriate criminal record/disclosure checks and relevant right to work documentation is obtained for all staff so that service users are protected.
• Ensure sufficient and appropriate levels and mix of staff are recruited and rostered in accordance with service user requirements at all times. Ensure staff are inducted, trained, motivated and supported to achieve company standards and deliver the highest levels of care and customer service.
• Lead the implementation of new services, drives referrals and admissions and share best practice with other sites and the wider team.
• Responsible for achieving the agreed budget by maximising income, managing staffing costs appropriately and controlling other costs and expenditure.
• Provide support to existing Home Managers in day to day operations ensuring that the service meets the organisational requirements for quality management, health and safety, legal and regulatory requirements, environmental policies and general duty of care.

Peripatetic Manager – Adult Care

• Provide evidence-based virtual therapy to adult healthcare workers
• Deliver high-quality, confidential teletherapy sessions on our HIPAA-compliant video platform (Zoom) to doctors, nurses and healthcare professionals
• Complete biopsychosocial assessments, diagnoses, treatment plans, and progress notes in our streamlined EHR
• Incorporate measurement-based tools (e.g., PHQ-9, GAD-7) to monitor progress and improve outcomes

Mental Health Therapist, EMDR

Growth Marketing

• Own the end-to-end member marketing strategy, including activation, engagement, retention, and re-engagement across employer clients.
• Design campaigns that activate and engage patient populations following enterprise health-system launches.
• Oversee content strategy for member-facing communications, ensuring clinical accuracy, brand alignment, and cultural relevance.
• Lead multi-channel member campaigns across email, SMS, employer co-branded assets, and paid/earned channels as applicable.
• Partner with Product and Engineering to shape in-product messaging and experiences.
• Define and optimize key member KPIs (e.g., enrollment rates, utilization, conversion to care, retention).
• Use data and experimentation to continuously improve performance (A/B testing, cohort analysis, qualitative insights).
• Partner with Analytics to build dashboards and reporting that inform strategy and decision-making.
• Collaborate with Customer Success, B2B Growth, and Sales to drive employer launches, open enrollment, and ongoing member communications.
• Serve as the internal expert and advocate for the member experience.
• Ensure seamless alignment between employer messaging and direct-to-member communications.

Senior Manager, B2B2C Growth Marketing

Customer Success Manager

• Own a portfolio of health system accounts, driving retention, satisfaction, and growth
• Build and maintain strong relationships with C-suite and senior stakeholders across client organizations
• Lead strategic account planning and quarterly business reviews (QBRs) tied to measurable outcomes
• Drive product adoption and engagement across client organizations, ensuring long-term value realization
• Identify and execute opportunities for account expansion (additional sites, services, or programs)
• Partner cross-functionally (product, clinical, ops) to advocate for client needs and influence roadmap priorities
• Track and analyze key success metrics, including activation, engagement, clinical outcomes, and satisfaction
• Proactively identify risks and develop mitigation strategies to ensure client success

Client Success Manager

Financial Planning and Analysis

• You’ll partner with operational teams to build financial awareness, providing training and support to non-finance stakeholders in a fast-paced environment.
• You’ll deliver month-end and ad hoc reporting, offering clear analysis of site performance, key variances, risks, and opportunities.
• You’ll help services stay on budget by identifying issues and supporting effective action plans, while maintaining strong financial controls and data integrity in collaboration with the wider finance team.
• You’ll also contribute to pricing initiatives, payroll approvals, and the development of accurate, timely business cases.
• The role includes site visits to investigate variances and support margin improvement, alongside involvement in forecasting, budgeting, and wider commercial projects to enhance reporting and support better decision-making.