Salary
💰 $108,000 - $184,000 per year
About the role
- Innovative business clinician accountable for building and maintaining customer relationships as well as leadership of the account teams within all assigned accounts.
- Charged with delivering results that demonstrate value to the customer, derived from identifying, demonstrating and selling valued pharmaceutical care and cost solutions that meet the desired outcomes of the customer.
- General management of the account, including P&L responsibility, and accountability for contract compliance.
- Accountable for developing and executing the strategic plan for their accounts in conjunction with sales and operations.
- Performs customer centric pharmacy services and owns overall account satisfaction for all assigned accounts.
- Develops strong relationships with pharmacy department or designated customer contacts and directs operations account manager in resolving customer service issues.
- Maintains knowledge in all aspects of the contracts with assigned customers and ensures ongoing contract performance through risk management activities including assurance of Service Level Agreement performance and claims payment accuracy.
- Creates and maintains partnerships with customers through development, implementation and execution of strategic business plans for long term retention of profitable relationships.
- Demonstrates the value of pharmacy solutions (unit cost, utilization management & patient care enhancement) and identifies opportunities for additional services.
- Provides clinical operations input and support of client specific claims processing programs, coordinates implementations of clinical projects and programs, and supports Pharmacy and Therapeutics functions and DUR committees.
- Supports elevated customer service and prior authorization inquiries specific to assigned accounts.
- Manages financial aspects of account(s) ensuring revenue goals are met, costs and administrative expenses managed, and EBIDTA targets achieved.
- Develops opportunities by seeking and identifying pharmacy products and service requirements and aggressively drives up-sell of pharmacy program solutions.
- Manages talent: identifying creative talent, retention of high performing team members, and ensuring staff are trained and receive opportunities to learn new things.
Requirements
- PharmD or Bachelor of Science Pharmacy degree
- Current Pharmacist license to practice in the applicable state(s)
- 1 year work experience in Pharmacy
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- 3-5 years' experience in clinical operations, quality, network, pharmacy or project management OR a managed care pharmacy residency (Additional Qualifications)
- Proven ability to plan, organize, schedule, direct, control and monitor project activities
- Well-developed interpersonal skills
- Able to perform basic financial analysis
- Project management experience and knowledge of health plans required
- Provider experience preferred
- Preferred Qualifications: Masters’ Degree, PharmD - Doctor Of Pharmacy, State Licensure - Pharmacy