Strategic Customer Success Manager – Aerospace & Defense
CoLab Software
Senior Director, Customer Success
Anteriad
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Serve as the main point of contact on all client-related items, from onboarding to campaign performance reviews.\n
- Own customer relationships, alleviate strategic and operational pressure from Sales Directors, and ensure premium campaign management across the lifecycle.\n
- Be a growth driver, trusted advisor, and key revenue partner; coordinate with clients, lead performance reviews, uncover upsell opportunities, and strengthen partnerships.\n
- Anteriad means “always moving forward” and we apply that to our company culture by tirelessly promoting an environment that allows our employees to thrive.\n
- What you’ll do: coordinate with cross-functional teams to deliver programmatic and social campaigns; communicate proactively and manage client expectations.
Requirements
- Bachelor’s degree\n
- Intermediate to advanced Microsoft Office Suite\n
- 5+ years of related experience in digital media or programmatic advertising\n
- Demonstrated ability to grow accounts and build trusted client relationships.\n
- Experience with client service and campaign management for digital media accounts.\n
- Solution-oriented, proactive communicator with strong presentation and storytelling skills.\n
- Demonstrated leadership and team management experience – ability to coach, motivate, and drive performance\n
- Excellent verbal and written communication skills.
