PRIME CONTROL

QA Engineer

• Buscamos um profissional QA para atuar em projetos estratégicos de qualidade e automação, com forte perfil técnico e boa capacidade de comunicação.
• Será responsável por desenvolver, manter e aprimorar automações, além de conduzir alinhamentos técnicos diretamente com o cliente.

Analista de Testes Manuais, SR

Analyst

• Participate in, assist with, and support the execution of project activities;
• Create test scenarios using the tools employed by the client;
• Perform manual validation of functionalities;
• Implement and drive the quality process (shift-left testing);
• Define and bring DOR (Definition of Ready) and DOD (Definition of Done) to the team;
• Support and define the priority and criticality of test scenarios, performing risk mapping;
• Promote a culture of quality and testing;
• Participate in Squad ceremonies;
• Communicate with team members for alignment and project coordination when necessary;
• Create and analyze test data for validation;
• Set up and prepare test environments;
• Analyze defects and requirements;
• Report bugs with supporting evidence;
• Monitor the bug backlog, ensuring the quality of deliverables;
• Develop and document routines, business rules, and client usage procedures based on detailed requirements;
• Understand area metrics and propose actions to implement necessary improvements, ensuring targets are met;
• Propose improvements to software development and quality processes;
• Create automation for frontend and backend.

Test Automation Analyst

• Map processes and identify automation opportunities
• Define and evolve end-to-end testing strategies
• Develop automation for web, mobile, API, and desktop
• Ensure quality from requirements through delivery
• Execute functional and non-functional tests
• Create and maintain test scenarios (manual and automated)
• Analyze failures, perform root cause analysis, and support fixes
• Improve CI/CD and the automation pipeline
• Manage test data, environments, and documentation
• Serve as the technical reference within the team

Senior Test Automation Analyst

Business Analyst

• Interact with business areas to understand value, pain points and expectations related to the processes to be automated.
• Conduct qualitative and quantitative assessments of evaluated processes and support the prioritization of requests, organizing the roadmap and development backlog according to business priorities and strategies.
• Prepare Process Definition Documents (PDD) aligned with requirements, operational instructions, and information security and governance policies.
• Act as Project Owner when requirements requested in an automation project need to be renegotiated with the business, being responsible for defining and validating the requirement to be followed.
• Use agile task management and monitoring systems (e.g., JIRA) and create epics, stories and acceptance criteria for deliverables.
• Design and propose process flows (BPMN) that enable the implementation of automated operations, acting as a process consultant to business areas and suggesting solutions for identified constraints.
• Analyze historical process data to support identification of continuous improvement opportunities, reduction of deviations and increased operational efficiency.
• Support the definition and modeling of databases, development of decision matrices and application of intelligent logic (predictive or adaptive heuristics) based on analytical or probabilistic models.
• Create and maintain structured logging systems for variables, enabling traceability of actions, productivity and success rates of automations.
• Develop, monitor and present KPIs for automated processes, as well as propose action plans to achieve established goals.
• Support developers with project kick-off presentations, presenting flows, rules and expectations to be met by the automation.
• Assist in preparing technical estimates regarding expected requirements and feasibility of the process to be automated.
• Participate in the functional review and acceptance testing of developed scripts, validating adherence to the PDD, acceptance criteria and technical compliance.
• Ensure that automation projects comply with information security policies, script versioning and auditing of automated decisions.
• When necessary, update and review documentation (PDD) in case of impactful business rule changes.
• Deliver presentations and status reports on automated processes to stakeholders and business areas, ensuring alignment on results and next steps.

Senior Business Analyst

Risk

• Administer and maintain Incident and Problem workflows in Jira Service Management.
• Ensure compliance with SLAs and OLAs, proactively addressing risks of breach.
• Actively monitor bugs, critical incidents, and structural problems.
• Ensure quality of information recorded in tickets (description, categorization, prioritization, evidence).
• Lead and communicate around critical incidents through incident war rooms.
• Monitor high-impact incidents and support operational coordination.
• Consolidate operational indicators and executive reports.
• Ensure clear and structured communication between involved teams and stakeholders.
• Support root cause analysis (RCA) processes.
• Track corrective and preventive action plans.
• Keep the Known Error Database (KEDB) up to date.
• Identify opportunities to improve and optimize workflows.
• Standardize processes, templates, and governance rules.
• Ensure transparency of ticket progress for stakeholders.
• Produce management reports and trend analyses.
• Responsible for creating and maintaining KPIs on Power BI dashboards.
• Responsible for ETL and dashboard data modeling.

Analista de Testes Manuais, SR

Test Automation Analyst

Senior Test Automation Analyst

Senior Business Analyst

Ticket Governance Analyst – Mid-Level, Jira Service Management