Prima Power

Customer Support

• Sarai responsabile di supportare il cliente tramite tutti canali di comunicazione previsti (telefono, email, live chat, etc.) e gestiti tramite i portali aziendali preposti;
• Consulenza per l'acquisto delle polizze;
• Condivisione informazioni sulle garanzie accessorie;
• Individuazione del prodotto personalizzato;
• Verifica della correttezza dei dati inseriti e controllo documenti;
• Consulenza per variazioni post vendita;
• Consulenza e supporto nella gestione ed eventuale modifica della polizza;
• Cross selling.

Customer Care Consultant

Data Scientist

• Lead the end-to-end development of ML & GenAI solutions to transform the operations journey, from problem framing and data exploration to production deployment, tackling business challenges with autonomy and scientific rigor;
• Set and uphold high technical standards across multiple AI initiatives, ensuring quality, scalability, and consistency;
• Mentor fellow DSs and accelerate team learning, providing structure in the way of working, and driving a culture of experimentation and continuous improvement.

Senior Data Scientist, GenAI

Product Manager

• Define the Area Data Strategy: Lead the Data Product vision and roadmap for the Area (including our App, Reserved Area, Voice AI, and Customer Support).
• Bridge Stakeholders & Tech: Act as the primary interface between Data Consumers (Data Scientists, Business Analysts, …), and Engineering to ensure data products are scalable, reliable, and aligned with company goals.
• Own the Data Lifecycle: Oversee the end-to-end process of Data Product development, from initial discovery and modelling to monitoring performance and impact.
• Drive Data Product discoverability and self-serving: support self-serving of Data Products, by continuously improving the tools (e.g., data catalog, data dictionary), and the Data Product consumer orientation.
• Manage data quality + change: define quality checks, monitoring, and alerting, communicate breaking changes proactively.
• Foster a Data Culture: Translate complex technical concepts into actionable business insights, ensuring that every product decision is backed by solid data evidence.

Senior Data Product Manager

Analyst

• Contribuirai alla definizione e all’esecuzione della strategia commerciale Online (iniziative di crescita, nuove opportunità, attività a valore aggiunto), monitorando impatti e ROI
• Monitorerai le performance del canale e dei flussi di vendita (sito diretto, comparatori), analizzando benchmark di mercato e trend competitivi
• Seguirai l’avanzamento delle iniziative progettuali (definizione requisiti, milestone, blocker, allineamenti periodici con Team di Prodotto e Sales)
• Monitorerai in modo continuo la customer journey Online, mappando punti di frizione e identificando opportunità di miglioramento per ottimizzare conversione ed esperienza cliente
• Condividerai metriche e insight con gli stakeholder interni (reportistica mensile, meeting di allineamento periodici) e manterrai aggiornata la documentazione di riferimento

Business Strategy Analyst

Business Intelligence Developer

• Build and maintain end-to-end data pipelines from source systems to analytics-ready datasets
• Model and transform data to support consistent, reusable business metrics
• Automate Tableau assets and workflows using the Tableau REST API
• Own BI assets end-to-end: data models, dashboards, documentation, and data quality checks
• Ensure accuracy and reliability of dashboards through validation and quality checks

Business Intelligence Engineer

Risk

• Define and maintain the governance framework (domains, councils/forums, decision rights, RACI).
• Own enterprise metadata: Govern and scale Business Glossary, KPI/metric definitions, data dictionaries, and documentation standards.
• Establish standards and processes for data lineage and define governance requirements for new data products.
• Define DQ strategy for critical domains: quality dimensions, thresholds, ownership, and remediation workflows.
• Create playbooks, templates, and training to embed governance in delivery and mentor more junior profiles.

Senior Data Governance Specialist

• Define and maintain the governance framework (domains, councils/forums, decision rights, RACI)
• Govern and scale Business Glossary, KPI/metric definitions, data dictionaries, and documentation standards
• Establish standards and processes for data lineage (business + technical)
• Define DQ strategy for critical domains
• Create playbooks, templates, and training to embed governance in delivery
• Mentor more junior profiles and act as a trusted advisor for business stakeholders

• Define and maintain the governance framework (domains, councils/forums, decision rights, RACI).
• Govern and scale Business Glossary, KPI/metric definitions, data dictionaries, and documentation standards.
• Establish standards and processes for data lineage and define governance requirements for new data products.
• Define DQ strategy for critical domains and drive root-cause analysis patterns.
• Create playbooks, templates, and training to embed governance in delivery, mentoring junior profiles.

Financial Planning and Analysis

• Play a central role in the planning cycle (Strategic planning, Financial forecasts, Scenario analyses)
• Contribute directly to the development company’s financial plan
• Translate company objectives into operational and financial plans
• Analyse financial performance, identifying risks and opportunities.
• Build and assess business cases for new business opportunities, evaluating financial viability, risks, and strategic alignment
• Support the execution and evolution of initiatives over time, helping teams track value drivers, refine assumptions, and maximize economic impact
• Partner with leaders across multiple business functions to assess performance and shape strategic initiatives
• Use quantitative and qualitative analysis to generate actionable insights and recommendations.
• Support high-impact projects sponsored by the executive team, aimed at strengthening market leadership and enabling successful international growth
• Provide financial and strategic analysis to guide decision-making and execution.
• Define, monitor, and evolve KPIs to track strategic progress and operational effectiveness
• Build dashboards and performance frameworks that drive accountability and focus.
• Design and deliver clear, insightful materials for the Executive Committee and Board of Directors.

Customer Care Consultant

Senior Data Scientist, GenAI

Senior Data Product Manager

Business Strategy Analyst

Business Intelligence Engineer

Senior Data Governance Specialist

Senior Data Governance Specialist

Business Intelligence Engineer

Business Intelligence Engineer

Senior Data Governance Specialist

Finance Business Partner, Analyst