PRECISIONvalue

Data Analyst

• Ability to understand and clearly communicate client business issues, operating business rules, data, and standard operating procedures.
• Understand, execute, and suggest improvements to pre-defined operational processes.
• Implement process improvements in operational processes and strive to identify such opportunities working with Senior Data Analyst & Operations Delivery Lead.
• Remaining current on new tools, techniques and working models to continually improve/enhance process and design for quick adoption.
• Develop strong understanding of operational processes, data, tools & technology to effectively translate business to technology & vice versa.
• Build subject matter expertise over a period of time and apply it to operational processes.
• Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead.
• Execute defined operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles and responsibilities and assist the Senior Data Analyst & Operations Delivery Lead to define newer more efficient models including detailed documentation.
• Coordinate with multiple stakeholders (could be in different time-zone) of the operational process to ensure smooth delivery to client per pre-existing timelines.
• Assist engineering team to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing the modified procedures.
• Testing new/updated operational procedures to ensure fidelity.
• Coordinate multiple tasks to produce high-quality results.
• Work on multiple client tasks, strengthening analytic, task management and communication skills.
• Collaborate with internal PMG teams to provide all-round value to the firm.
• Keep track of unplanned internal & client tasks stemming from operational projects.
• Carry out secondary research as needed.
• Investigate client questions related to operational deliveries, as needed.

Medical writer

• Generate content outlines that contain a clearly highlighted story arc and a complete reference list.
• Develop client-ready drafts of content in various forms (slide decks, executive and comprehensive summaries, and other meeting materials).
• Organize and annotate references in accordance with client’s directives or house style.
• Confer with the teams in the medical/legal/regulatory (MLR) review process, answering all queries from the MLR review committee, and understand and implement the required changes.

Senior Medical Writer, Medical Communications

Brand Manager

• Build understanding of the customer, competitor, and market landscape.
• Conduct desk research, audits, and social listening.
• Assess and summarize findings from databases, publications, and investor calls.
• Create and maintain brand Miro boards and present insights internally.
• Keep teams updated on market trends and opportunities.
• Coordinate and manage primary research and vendors.
• Craft screeners, guides, and conduct interviews or community research.
• Analyze transcripts and develop quote libraries, summaries, and readouts.
• Contribute to persona development and workshop materials.
• Support strategic map sessions and brief creation.
• Analyze data and shape recommendations that align with brand goals.
• Partner with account, creative, medical, digital, and media teams.
• Assist senior strategists with presentations, workshops, and pitches.
• Support business development through research and insights.

Brand Strategist

Operations

• Manage end-to-end contractor lifecycle: outreach, onboarding, contracts, tracking, offboarding.
• Draft engagement letters; secure approvals; prepare ICAs/FoOs; manage legal review and redlines.
• Distribute executed contracts; coordinate W-9, ACH, and vendor setup in CloudSuite/PSA.
• Maintain contractor systems; ensure IT provisioning and access (ERP, Workfront).
• Track hours, monitor compliance, and resolve system issues in partnership with the Enterprise Systems team.
• Support vendor and software utilization; maintain contract dates, license costs, and user lists.
• Support the business in drafting and routing MSAs for new vendors; manage renewals and payment arrangements.
• Govern tools tracker to prevent duplicate sign-ups and collaborate with IT where needed and identify areas of overlap; publish catalog for internal visibility.
• Identify opportunities for multi-service line enterprise contracts; negotiate contracts as needed.
• Partner with IT for security and compliance while retaining business-specific configurations.
• Review timesheets and assist with adjustments; validate ERP data.
• Maintain PSA admin access and Contract Management System licenses to support workflows for freelancers, vendors, and client-specific requests.
• Coordinate with Finance and Legal for approvals and reporting needs.
• Set up vendors and freelancers in Workfront; onboard and offboard users.
• Manage exceptions reports, update user groups, and create new brands as needed to support 3rd party contractors.
• Perform periodic audits (e.g., W-9 compliance, vendor documentation).
• Support special projects across agency operations.
• Facilitate end-of-month and monthly timecard/invoice reminders for Contractors and other vendors.
• Assist with cross-functional requests from Operations, Finance, and IT as needed.

External Resource & Vendor Operations Manager

Project Manager

• Create, manage, and maintain work for assigned accounts in project management software (Wrike)
• Orchestrate day-to-day activities on assigned accounts – preparation of project timelines, internal status reports, end-of-day lists, and various other project management and tracking reports
• Prioritize and manage multiple jobs with strong attention to detail
• Responsible for Project Tracking through completion to ensure project tasks are completed on time and team members understand actions required
• Display a team approach and ensure communication between all departments including Account, Engineering and Delivery Enablement – anticipating problems and offering solutions
• Demonstrate job knowledge and a thorough understanding of Access Genius process, procedures, roles and responsibilities of team members
• Gain thorough knowledge of clients’ systems and procedures for tracking jobs; ensure internal team adheres to client requests accurately and in a timely manner
• Trouble shoot departmental issues as needed
• Appropriately escalate project or account concerns and departmental issues as needed
• Organize and maintain the project folders per client team guidelines and work closely with the account team to ensure all client communications and financial documents are archived properly
• Train new hires in all departments on delivery enablement team process during on-boarding process (when applicable) along with daily process leadership on assigned accounts
• Assist the Delivery Enablement Team to maintain the project management platform. Tasks include creating new accounts, managing and maintaining workspaces
• Assist in process development/refinement as needed
• Collaborate across Precision Value & Health teams and service lines on projects, as required

Financial Planning and Analysis

• Assist with the overall monthly project accounting efforts including taking notes from the monthly status meetings with project managers and making project updates across financial trackers.
• Setup new projects awarded in time & expense systems and files including verifying signatures, agreeing to Salesforce and escalating discrepancies.
• Assist with updating project files for change orders, budget adjustments & carve outs, and updating project financial trackers for specific project milestones/tasks.
• Book intercompany revenue/cost transactions & update shared financial trackers.
• Assist with the preparation and investigation of hours and expenses for client projects incurred including review of assigned billing roles/rates.
• Prepare client invoicing based on contracts and follow up with customers on past due invoices. When applicable, create and maintain waterfall of invoicing per contracts.
• Assist in the preparation of monthly client accruals
• Track project costs compared to contracted amounts as well as other direct costs shared across projects/clients.
• Assist in set up & tracking of new employees and when applicable subcontractor hours/bill rates/expenses monthly compared to forecast and budget.
• Update basic and routine monthly general ledger account reconciliations. Collaborate with SG&A team where applicable.
• Assist with ad hoc projects as applicable, including the annual budget preparation.
• Assist in pulling supporting documents for the annual audit

Client Finance Analyst

Business Analyst

• Analyze client requirements and translate them into technical specifications.
• Ensure the accuracy and integrity of data by conducting thorough quality checks and validations.
• Own client jobs making sure they are running smoothly and on-time per established calendar; identify and remediate pain points to continually improve the process.
• Collaborate with cross-functional teams to deliver value to our clients every day.
• Maintain clear and effective communication with clients, address issues promptly, and provide regular updates.
• Respond to and fulfill client tickets and requests in a timely manner with quality.
• Contribute to client team meetings for client projects and engagements.
• Take accountability for project deliverables, ensuring they meet the established standards and client expectations.
• Develop, test, and deploy T-SQL scripts to support various client projects.
• Implement advanced ETL processes to acquire and load large datasets.
• Follow established procedures and standards as outlined by leadership.
• Maintain associated procedural documentation.
• Evaluate appropriateness of data for ad hoc requests and client projects.
• Contribute code that is well-documented, logical, and easy to follow.
• Other duties as assigned.

Client Services Business Analyst – Healthcare Data

Communications

• The Medical Editor is responsible for a range of editorial services, including leading the editorial work for their assigned accounts
• Copy edit each project for correct spelling, grammar, consistency, balance, tone, fulfillment of creative brief, correct client and AMA style, and appropriate and accurate referencing
• Perform fact checking and clean reads, including unbranded claims, core promotional materials, and data-related claims
• Review client and medical/legal/regulatory (MLR) changes in context of the piece as a whole; edit within context
• Responsible for MLR submission preparation (tagging and linking in the client’s submission system)
• Assume lead editing responsibilities on one or more accounts
• Represent department at internal kickoff and status meetings
• Demonstrate proficiency in and adherence to Editorial review process and best practices
• Ensure all pieces are compliant with each client’s unique MLR submission process and best practices
• Work collaboratively with assigned account team(s) to identify and suggest efficiencies to internal routing process

Medical Editor – Medical Communications, Publications

Engineering Manager

• Stand up and scale a high-performing engineering team
• Own day-to-day engineering operations: sprint delivery, technical quality, capacity planning
• Drive technical excellence: architecture decisions, code quality, DevOps/GitOps practices, production reliability
• Be the primary escalation point for technical blockers, cross-team dependencies and delivery risks
• Partner with the SVP on hiring, team development, vendor relationships and strategic planning
• Build, lead, and develop a team of data engineers, analytics engineers, and platform engineers
• Own the engineering delivery cadence. Run sprint planning, standups, and retrospectives. Manage capacity across concurrent workstreams
• Lead technical design reviews and architectural decisions. Ensure solutions are scalable, maintainable, and aligned with our medallion data architecture
• Establish and enforce engineering practices: such as code review, branching strategy, CI/CD, testing, documentation, incident management
• Serve as the engineering interface to Insights Hub, Evidence Solutions, Product Solutions, and IT. Translate business requirements into technical scope
• Ensure production systems meet SLAs. Establish monitoring, alerting, and incident response processes.

Engineering Director

Product Manager

• Own the Intake and Prioritisation Process: You will design and operate a unified intake process for all data requests across the enterprise. This includes triaging requests, gathering sufficient context to estimate effort, and working with stakeholders to prioritise against competing demands.
• Define Data Products with Clarity and Precision: You will translate business requirements into well-specified data product definitions, particularly at the Silver (cleansed, conformed) and Gold (business-ready) layers of our medallion architecture. This means documenting schemas, business logic, refresh cadences, quality expectations, and SLAs. You’ll work closely with the Engineering Director to ensure alignment with platform standards.
• Manage the Data Hub Roadmap: You will own the 12-18 month roadmap for the Data Hub, balancing near-term delivery commitments with longer-term strategic initiatives. This includes maintaining a prioritized backlog, facilitating quarterly planning, and communicating roadmap status to stakeholders at all levels. You’ll be accountable for what we commit to and transparent about what we can’t.
• Lead Discovery and Requirements Engineering: For complex or ambiguous requests, you will lead discovery sessions with business stakeholders and technical teams.
• Establish and Monitor SLAs: You will define service-level agreements for data products, covering freshness, quality, availability, and support response times and work with engineering to ensure we meet them.
• Facilitate Cross-Functional Collaboration: You will serve as the primary interface between the Data Hub and its consumers, running regular syncs with business units.
• Drive Adoption and Value Realization: You will track adoption metrics, gather feedback, and work with stakeholders to ensure that what we build actually solves their problems. You’ll report on value delivered and use that evidence to inform future prioritisation.

Data Product Manager

Account Executive

• Complete weekly status reports (with oversight from the AM/SAM/AD) as required and ensure projects/campaigns are tracking to planned timelines.
• Attend client calls when required and develop contact reports.
• Support in the development and delivery of materials for specific projects and campaigns as outlined by the account lead and/or AM/SAM/AD.
• Book in timely Click-Ups with Creative, Digital, Client Services and Editorial teams to ensure smooth workflow, and ensure POs are raised for external subcontractors and suppliers as required.
• Organise logistics for internal team or client update meetings and support AM/SAM/AD with organisation of logistics for external meetings and events.
• Ensure thorough knowledge of client review platforms for your accounts and facilitate this process (including briefing CST, ensuring content/editorials checks as needed, and conducting uploads if required)
• Maintain the high-quality of all deliverables through appropriate accuracy and quality checks prior to final QC.
• Support the account lead in following up on all projects to gain feedback.
• Understand how to maintain financial profitability of all projects you are working on by understanding the requirements of realistic budget estimates and how to review costs on an ongoing basis.
• Gain complete familiarity with financial platforms and processes to enable you to understand servicing levels (budget vs. actual hours) and direct costs, in order to accurately brief internal team members on the hours allocated to tasks.
• Proactively manage and track project costs to ensure these do not exceed the budget.
• Review of supplier invoices and provision of project code / task line to finance department on request.
• Comply with Makara Health policies and procedures and demonstrate a personal commitment to their adherence and implementation.

Senior Account Executive, Medical Education

• Complete weekly status reports (with oversight from the SAE/AM/SPM/PM) as required and ensure projects/campaigns are tracking to planned timelines.
• Attend client calls when required and develop contact reports.
• Support in the development and delivery of materials for specific projects and campaigns as outlined by the account lead and/or SAE/AM/SPM/PM.
• Book in timely Click-Ups with Creative, Digital, Client Services and Editorial teams to ensure smooth workflow, and ensure POs are raised for external subcontractors and suppliers as required.
• Organise logistics for internal team or client update meetings and support SAE/AM/SPM/PM with organisation of logistics for external meetings and events.
• Ensure thorough knowledge of client review platforms for your accounts and facilitate this process (including briefing CST, ensuring content/editorials checks as needed, and conducting uploads if required)
• Maintain the high-quality of all deliverables through appropriate accuracy and quality checks prior to final QC.
• Understand how to maintain financial profitability of all projects you are working on by understanding the requirements of realistic budget estimates and how to review costs on an ongoing basis.
• Proactively manage and track project costs to ensure these do not exceed the budget.
• Review of supplier invoices and provision of project code / task line to finance department on request.
• Comply with Makara Health policies and procedures and demonstrate a personal commitment to their adherence and implementation.

Account Executive, Medical Education

• Leading one or more workstreams delivering sold projects, including key activities, schedules, milestones, outcomes, deliverables, resource plans, and budgets
• Liaise with client on a regular basis to ascertain strategic brand or departmental direction
• Identifies obstacles and challenges and provide solution-oriented ideas to clients and assigned internal business team for discussion and implementation
• Travel to meetings, as appropriate, to manage Client expectations and ensure highest quality execution
• Participates in strategy development discussions
• Displays deep understanding of brand strategies and implications to owned initiatives
• Develops, reviews, and comments on brand content to ensure alignment with brand strategies and initiatives
• Works with Medical/Copy/Strategic Services to stay informed of relevant Client and therapeutic area developments to assist in the overall management of Client strategic objectives/needs; update Client and assigned internal business team accordingly
• Liaises with internal teams to coordinate logistical components of program development, execution and budget management as appropriate
• Ensures the highest standards of quality control of client materials
• Leads internal teams to ensure project timelines are met, quality of work is high, and communication is fluid with all parties
• Demonstrates self-motivation to move the business
• Manages Account teams and individuals to ensure they meet and exceed customer needs and expectations on a day to day basis
• Coaches, develops, and supervises staff on an consistent and ongoing basis
• Identifies and communicates clear roles and responsibilities of team members establishing ground rules
• Pursues and secures business with existing and prospective new Clients in order to achieve or exceed annual revenue objective
• Supports pursuit of new business opportunities and development of pitch presentations
• Develops tactical and budget recommendations aligned with brand strategies in conjunction with senior account and leadership as applicable
• Develops SOWs in accordance to MSA and rate card for client assigned workstreams
• Manages budgets, projections, reconciliation and forecasting to meet corporate and account goals
• Provides monthly budget status updates and communication with client
• Ensures budgets and project estimates are accurate and appropriately represent required project hours

AVP, Group Account Director – Market Access Marketing

• Writes, reviews, and provides feedback/direction to others involved in the content development process (eg, Medical Writers, Editors, Graphic Artists)
• Analyzes, interprets, and utilizes complex medical documents; reviews analyses conducted by junior team members
• Leads and/or supports others in discussions of content directly with authors and clients
• Manages and mentors Medical Writers within the team
• Maintains current knowledge regarding competitor products, drugs in development, treatment, and strategic issues for assigned therapeutic area(s)
• Attends medical conferences and assesses competitor product activity and market opportunities for client products
• Provides scientific and strategic background to Writers, Editors, and other staff members
• Identifies and helps develop new clients in the relevant medical field
• Manages timelines and expectations throughout the content development process
• Oversees and manages the regulatory review process for all projects within client team(s)
• Attends and helps design advisory board meetings
• Assists with strategic planning for business development
• Travel - from moderate to extensive depending upon team assignment
• Participates in new business development presentations and pitches

Associate Scientific Director, Medical Communications

Vice President

• Deliver on market access engagements focused on solutions across the access continuum – from payer, to provider, to patient
• Achieve revenue and sales goals through direct client engagement and support project leads in client management, project delivery and sales activities
• Provide leadership and direction as part of core leadership consulting team delivering high quality consulting services to biopharmaceutical industry clients
• Support hiring, staffing, people development, and culture build
• Collaborate across multiple business units on business strategy and execution
• Build new business opportunities and maintain long-term partnerships with clients, pro-actively identifying and proposing technical and strategic solutions.
• Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities.