Precision Medicine Group

Research Analyst

• The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies.
• Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Updates, tracks and maintains study specific trial management tools/systems, and status reports.
• If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents.
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
• Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs.
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs.
• Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.

Senior Clinical Research Associate

Account Manager

• Manage projects under the direction of the Strategic Account Director
• Understand the business challenges your client is facing and what strategic questions they are or should be asking
• Help clients define and achieve their business goals
• Prepare annual strategic/tactical plans for each client and individual campaign/project plans as needed throughout the year
• Manage and strengthen client relationships
• Propose, sell to clients, and oversee ideas and projects that are tied to clients’ objectives
• Initiate and oversee Precision AQ activities on behalf of and in support of clients
• Manage day-to-day client-Precision AQ communication on strategy and planning
• Become a partner to each client, functioning as an extension of the client’s team
• Closely manage clients’ budget and team efficiency to maximize return for clients and Precision AQ
• Work with the internal team to exceed clients’ expectations
• Mentor, train, and coach team members to facilitate growth and development

Strategic Account Manager, Medical Communications

Account Executive

• Supports client services efforts in a critical way, connecting the activities of the agency to clients
• Implements projects to promote and support the success and profitability of client deliverables
• Drives the daily tasks by communicating with internal service delivery personnel and leading client communications
• Manages overall delivery of individual client project assignments
• Facilitates medical-legal-regulatory review process to ensure compliance
• Monitors budgets and notifies the Account Supervisor of out of scope items and hours
• Provides standard and customized status and financial reports to clients

Assistant Account Executive / Account Executive – Healthcare Marketing

Director

• overseeing multiple projects comprised of cross functional staff
• serving as the project manager and primary client contact on the project
• responsible for ensuring overall quality
• developing recommendations based on expected impact
• communicating risks and opportunities to ensure staff alignment
• assuming the role of final decision maker able to overturn decisions and take accountability for outcomes
• accountable for timely delivery and financial performance across projects
• reviewing and sign off on deliverables as client ready including protocols, statistical analysis plans, technical reports, and slides
• identifying necessary deviations from templates to ensure content aligns with objectives
• providing final sign-off on update slides/minutes and actions for overall study
• owning relationships with clients and being viewed as subject matter expert
• acting as advisor on client calls and in responses to emails
• proactively managing client expectations and working with team members to implement strategies to problem solve on a client or project-basis
• participating in sales calls, leading study conceptualization, and drafting proposals for clients
• line management responsibilities which include ensuring appropriate staffing and creating development plans for direct reports

Director, Real World Evidence

Business Development Rep

• Identifies opportunities for Biospecimen products and services
• Builds and maintains relationship and organization map for assigned and identified new Key Clients
• Retain and grow existing account base through the identification of new opportunities and exploring potential cross selling
• Follow up on all marketing leads and website inquiries to qualify leads
• Prospects for new clients, as appropriate, within the given geographic market
• Identify potential clients and decision makers within the client organization
• Ensure that any client complaints are forwarded to the appropriate individual(s) and ultimately resolved in a prompt and professional manner
• Closes new business and expands existing business relationships
• Connects SME’s and other BD’s where added value to client is available
• Establishes a strong working relationship with marketing, clinical operations, lab operations, project management, and other internal stakeholders
• Qualifies & enriches in-bound leads
• Closes business and organically develops future – recurring business
• Attend conferences, trade shows and meetings as required
• Maintain clean customer relationship management metrics in Salesforce.com and other CRM systems
• Other responsibilities as assigned

Director, Business Development – Biospecimen, Tissue

Manager

• Manage and optimize the organization’s resources
• Deliver resource management support to the business
• Perform allocation and assignment of global resources for multiple departments
• Work with stakeholders to understand resource requirements
• Identify and recommend strategies to meet current and future needs
• Identify capacity constraints and hiring needs for department leaders
• Negotiate and resolve staffing conflicts in collaboration with stakeholders
• Prepare metrics and summary reports on resourcing activities as necessary
• Recommend and influence business operations as it relates to Resource Management
• Escalate sensitive or high-risk staffing situations to Resource Management leadership and the Executive Team as necessary
• Other duties as assigned

Resource Manager II

Customer Support

• Serve as the first point of contact for internal end-users, delivering exceptional customer service.
• Monitor and manage incoming support requests through the ticketing system.
• Troubleshoot basic software issues and provide clear, timely solutions.
• Escalate complex issues to senior team members or other departments as needed.
• Document all interactions and resolutions accurately within the ticketing system.
• Collaborate with team members to identify recurring issues and suggest improvements.
• Maintain a positive and professional attitude while assisting users.

Software Support Specialist I

Learning and Development

• Design, develop, and implement end-to-end learning programs aligned to Precision’s business strategy, talent priorities, and evolving capability needs, including conducting training needs analyses and identifying future skill gaps.
• Supporting the design and delivery of leadership development programs for high-potential and senior leaders, including cohort-based experiences, assessments, and action learning; provide 1:1 and group coaching as a certified coach to support leader effectiveness and readiness.
• Develop and deliver manager enablement programs that strengthen core people management capabilities; create practical tools and resources to support managers in a matrixed environment.
• Design, launch, and sustain an enterprise mentoring program, including structure, matching, onboarding, and evaluation; support career development through learning pathways and skill-based development resources.
• Create enterprise-wide learning curriculum through utilization of LinkedIn Learning content and learning pathways aligned to critical skills and career stages; design early-career learning curricula that accelerate onboarding, integration, and development.
• Design and deliver AI literacy learning to support responsible, practical adoption of AI tools; partner with business leaders to develop learning that strengthens client service excellence and quality in client-facing and project-based roles.
• Facilitate live learning experiences (primarily virtual); establish metrics to evaluate learning effectiveness and continuously improve programs using data, feedback, and business outcomes.

Senior Learning & Development Manager

• Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts.
• Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.

Contracts Manager

Project Manager

• Serve as the main communication hub between all parties for assigned accounts
• Work in conjunction with Account Services in coordinating tasks and tracking deadlines
• Demonstrate job knowledge and a thorough understanding of agency process
• Orchestrate day-to-day activities on assigned accounts
• Gain thorough knowledge of clients’ systems and procedures for tracking jobs
• Organize and conduct internal status and attend job kick off meetings
• Prioritize and manage multiple jobs whilst paying strong attention to detail
• Display a team approach and ensure communication between Account Services and Shared Services

Project Coordinator – Healthcare Agency

• Monitor and own the progress of clinical studies at investigative sites and ensure that clinical studies are conducted, recorded, and reported per protocol, SOPs, ICH-GCP, and all applicable regulations and standards.
• Coordinate all necessary activities required to set up and monitor a study (i.e., identify investigators; helping prepare regulatory submissions, conducting pre-study and initiation visits, etc.).

Clinical Research Associate I/II

Compliance

• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Responsible for driving country level submissions and site activation processes by coordinating activities when multiple RSSs are assigned within the country.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare, review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.

Principal Regulatory and Start Up Specialist

• Monitor and own the progress of clinical studies at investigative sites.
• Ensure that clinical studies are conducted, recorded, and reported per protocol, SOPs, ICH-GCP, and all applicable regulations and standards.
• Coordinate all necessary activities required to set up and monitor a study (i.e., identify investigators; helping prepare regulatory submissions, conducting pre-study and initiation visits, etc.).
• Handle appropriately sized clinical trials and support Project Managers with trials that are larger in scope.
• Train and mentor junior staff members.
• Directly interact with clients, initiate payments, and participate in proposal activities, including development and client presentations.