Build and maintain robust, long-term relationships with key stakeholders and decision-makers in pharmaceutical companies; serve as primary client contact and monitor satisfaction and performance.
Actively identify opportunities to expand scope of services within existing accounts and pursue new business with existing and prospective clients.
Develop tailored commercial proposals and lead international RFP responses, negotiations, presentations, and pitches to secure new business.
Lead coordination and execution of client projects, ensuring deliverables are met on time and within budget; collaborate with consulting teams on strategy and execution.
Manage client expectations, resolve project-related challenges, and provide insights and feedback to internal teams to enhance project quality and outcomes.
Requirements
Experience in account management, consulting and business development within the pharmaceutical or healthcare industry.
Experience with omnichannel engagement strategies (e.g. medical education, PR, patient support, digital campaigns).
Familiarity with data-driven, customer-centric approaches typical of omnichannel programmes.
Strong knowledge of the pharmaceutical industry, including commercial strategy, and regulatory affairs.
Excellent interpersonal and communication skills to build and sustain client relationships.
Fluency in English and ideally, one other EU5 language.
Ability to manage multiple accounts and projects simultaneously with a high level of organization.
Proven track record of meeting sales and client satisfaction targets.
An established network of key decision-makers within the pharmaceutical sector.
Expertise in addressing client needs using data-driven, customer-centric approaches.