Product Design Lead
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full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $165,000 - $195,000 per year
Job Level
Senior
About the role
- Design and evolve Haven's care delivery platform as the company scales, focusing on end-to-end service journeys.
- Own and define the end-to-end experience and design of key areas of the service journey.
- Work closely with clinicians, operations, and patients to deeply understand the people who touch our service and rally the Haven team around their needs.
- Explore, iterate, test, and deliver new product solutions and detailed UX and UI designs to continuously evolve and improve the care delivery platform.
- Build team processes and culture—setting a positive tone within the Design team and across the company.
- Collaborate with founders, engineering, operations, and clinical teams to deliver services that meaningfully improve patients' lives.
Requirements
- Senior-to-lead level product/ UX/ Service Designer, 6+ years of experience delivering and collaborating cross-functionally at every stage of the product development process.
- Portfolio that showcases your ability to dig into complex workflows, understand user needs and requirements, and distill them into delightfully simple design solutions.
- Eye for detail, consistently demonstrating a high degree of craft and proficiency with visual communication design.
- Strong product sense, comfortable with working without a formal product management function with the ability to balance speed vs. scalability tradeoffs.
- Comfort with early-stage startup ambiguity, collaboration, and willingness to go beyond the boundaries of your role to achieve goals.
- Background in healthcare or a regulated industry is helpful but not required.
Benefits
- Offers Equity
- Comprehensive healthcare benefits
- Hybrid work environment (2 days per week in San Francisco office)
- Significant opportunity for career growth and development
- Support for career track development in individual contributor or management tracks
- Work directly with experienced founders at a venture-backed company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX designUI designproduct designservice designvisual communication designproduct developmentworkflow analysisuser needs assessmentdesign iterationprototyping
Soft skills
collaborationcommunicationleadershipproblem-solvingattention to detailadaptabilitycreativityteam buildinguser empathystrategic thinking