Technical Writer – R&D
Halon Entertainment
Staff Technical Writer
Postman
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $175,000 - $220,000 per year
Job Level
Lead
About the role
- Own the docs for a dedicated feature set and drive all docs efforts around it
- Document Postman’s new AI features and author documentation for product releases
- Plan documentation in conjunction with product release cycles, working with engineers and product managers
- Learn features from specifications, user research, and hands-on experimentation with the product
- Assist in management of day-to-day operations of the technical writing team (doc releases, feature scheduling, Jira tracking, release notes, style guide maintenance, editorial reviews)
- Deliver high-quality, accurate documentation that aligns with content strategy and serves a broad user base
- Liaise with stakeholders across the company to establish and address docs needs
- Lead tactical projects to help the docs team succeed in delivering top-tier documentation
Requirements
- Problem solver — comfortable with shifting priorities
- Strong communicator — experienced in writing technical material
- Self-directed learner — ability to pick up tech skills with minimum support
- Experience using and documenting SaaS products
- Documenting AI products is a plus
- Experience with Docs as Code/Docs like Code approach (nice to have)
- Experience writing Markdown-based content (nice to have)
- Experience working in an Agile environment (nice to have)
- Experience using source control systems, especially Git (nice to have)
- Minimum Bachelor’s degree
- 8+ years of technical writing experience
Benefits
- full medical coverage
- flexible PTO
- wellness reimbursement
- monthly lunch stipend
- wellness programs for physical and mental health
- frequent team-building events
- donation-matching program
- competitive equity package
- pay-on-performance philosophy
- flexible schedule (hybrid work model)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingdocumentationMarkdownSaaSAI documentationDocs as CodeAgileGitcontent strategyuser research
Soft skills
problem solvingcommunicationself-directed learningcollaborationstakeholder managementtactical project leadershipadaptabilityattention to detaileditorial reviewtime management
Certifications
Bachelor’s degree
