Work closely with customers to understand and guide their API strategy and integrate Postman products into their architecture
Act as a trusted technical advisor to Postman customers, helping them understand and navigate their API strategies and identify opportunities for Postman’s products and services to add value
Collaborate with the sales and customer success teams to provide technical guidance during the pre-sales, onboarding, and ongoing support processes
Develop and deliver customer-facing presentations, demos, and workshops to demonstrate the value of Postman’s solutions and help customers optimize their API management processes
Gather customer feedback and insights to inform product development and enhancements, acting as the voice of the customer within the organization
Stay current on industry trends, competitive landscape, and emerging technologies
Collaborate with product, engineering, and marketing teams to create technical content, including whitepapers, blog posts, and case studies
Represent Postman at industry conferences, webinars, and other events
Support the development of strategic partnerships and integrations with other technology providers
Mentor and coach internal team members, fostering a culture of continuous learning and technical excellence
Requirements
10+ years of experience in software development, architecture, or a related field, with a strong focus on API development, management, and strategy
Proven experience in a customer-facing technical role, such as solutions architect, technical consultant, or field CTO
In-depth knowledge of API technologies, protocols, and industry best practices
Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
Strong customer-centric mindset, with a commitment to delivering outstanding customer experiences and building lasting relationships
Demonstrated ability to stay current with industry trends, emerging technologies, and competitive landscape
Experience working in a fast-paced, high-growth technology or SaaS company
A bachelor's degree in computer science, engineering, or a related field; a master's degree or relevant certifications are a plus
Benefits
Pay-on-performance philosophy
Flexible schedule
Full medical coverage
Flexible PTO
Wellness reimbursement
Monthly lunch stipend
Wellness programs
Frequent team-building events
Donation-matching program
Competitive equity package
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.