Provide technical pre-sales support for the development, design and adoption of complex offerings and solutions
Serve as a trusted advisor to customers and assist technology stakeholders in setting and delivering on expectations
Identify customer initiatives and challenges and map customer needs to Red Hat solutions
Help define account strategy with the broader account teams
Research and write responses to technical sections of RFIs, RFPs, and RFQs
Build and maintain C-level relationships and nurture Red Hat Champions within customer organizations
Gain understanding of customer business and IT environments and collaborate with sales, technology specialists and delivery teams
Share technical and methodical expertise via conferences, blog posts, social media, publications, videos or podcasts
Support customer success and act as an ambassador for open-source technologies and open culture
Requirements
A passion for open-source and ideally practical experience with open source offerings, projects or communities
3+ years of working in the German public sector and/or other regulated environments
3+ years of experience in customer-facing technical pre-sales roles
5+ years of experience working in enterprise application architecture
Ability to engage in detailed conversations and impact customer decisions in architecture discussions
Deep understanding and experience in at least one of: Multi-tiered Architectures; Microservice and Cloud-Native Application Architecture; AI UseCases; MLOps; or IT Security and Compliance (from SELinux to Application Security Strategies)
Willingness to travel across the region as needed
Excellent communication skills in English and German