Solutions Engineer

• Provide technical pre-sales support for the development, design and adoption of complex offerings and solutions
• Serve as a trusted advisor to customers and assist technology stakeholders in setting and delivering on expectations
• Identify customer initiatives and challenges and map customer needs to Red Hat solutions
• Help define account strategy with the broader account teams
• Research and write responses to technical sections of RFIs, RFPs, and RFQs
• Build and maintain C-level relationships and nurture Red Hat Champions within customer organizations
• Gain understanding of customer business and IT environments and collaborate with sales, technology specialists and delivery teams
• Share technical and methodical expertise via conferences, blog posts, social media, publications, videos or podcasts
• Support customer success and act as an ambassador for open-source technologies and open culture

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