Positive

Account Manager

• Take ownership of a portfolio of existing customers and develop it strategically
• Sustainably increase the Annual Recurring Revenue (ARR) of accounts
• Build long-term relationships with decision-makers
• Advise customers on up- and cross-selling opportunities across the entire product portfolio
• Execute retention management and churn prevention
• Identify risks early and proactively lead contract negotiations
• Document relevant insights in the CRM
• Produce reliable forecasts and use KPIs for data-driven account development
• Monitor customer development, identify new business opportunities, and bring market insights into the sales team
• Work closely with Customer Success, Marketing, and Support
• Advise companies on Positive rapidmail, Positive Mailingwork, and Positive Signitic
• Support customers with additional Positive Group solutions in the DACH market going forward

Account Manager, DACH

Sales Development Rep

• Identify and initiate contact with potential B2B customers
• Conduct phone calls with prospects and generate interest in the Positive Platform
• Uncover customer needs and challenges and assess product fit
• Work closely with the Account Executive and the marketing team to build a strong pipeline
• Monitor the market and continuously optimize outreach
• Track metrics and monitor lead conversion rates
• Serve as the first point of contact to convince potential German customers of the Positive Group and to promote the products in the German market

Sales Development Representative – SaaS

Account Executive

• Manage the entire sales journey from lead qualification to closing
• Identify suitable companies and develop tailored outreach strategies
• Conduct consultative sales conversations, understand pain points and present appropriate solutions
• Deliver product demos and presentations and adapt pitches to different industries
• Work closely with SDRs, Marketing and Customer Success to convert leads and optimize conversion rates
• Grow existing customers through upselling and cross-selling
• Build success stories and references in the German market
• Structure market and customer feedback for product and marketing teams
• Analyze pipeline, forecasts and conversion rates and make data-driven decisions
• Build long-term customer relationships and establish Positive Group’s products in the German market

Account Executive DACH

Product Manager

• Prepare feature and task descriptions, specifications, and supporting documentation
• Track statuses, next steps, and follow-through on agreed decisions
• Keep information flowing correctly so decisions are communicated clearly and executed as intended
• Support product discovery and delivery
• Prepare product, competitive, and market research
• Gather and organize input from users and internal teams
• Maintain decision logs
• Analyze basic product data
• Collaborate closely with the executive team and developers
• Drive a clear, transparent communication process
• Coordinate smaller initiatives end-to-end

Account Manager, DACH

Sales Development Representative – SaaS

Account Executive DACH

Associate Product Manager