Porsche Digital

Human Resources

• Support the People & Culture team across a wide range of Human Resources tasks
• Manage the complete employee lifecycle for our students: from recruiting and onboarding to ongoing support and offboarding
• Collaborate with Student Leads and organize and support Student Lead workshops
• Assist the People Partner team on various HR topics
• Prepare employment references and other legally relevant documents
• Actively contribute to specific projects within holistic HR management

Intern — Human Resources

DevOps Engineer

• Design, implement, and maintain our product based on users needs and user stories from central Product Increment Planning
• Share know how and your knowledge, helping others grow.
• Work on pair programming mode
• Collaborate on technical and architectural decisions. Document them in ADR
• Develop software architecture with a focus on performance, durability, quality, and scalability.
• Operate, understand and monitor our infrastructure.
• You are passionate with constant refactoring and clean code principles
• Creation of automated tests and collaboration on E2E integration tests.
• Document important architectural decisions in ADR.
• Collaborate in an agile environment, take product responsibility, Challenge / Question Use Cases, and contribute to scaling across Porsche’s digital ecosystem.

DevOps Engineer – Delivery Team

Customer Support

• You are the first point of contact for all Porsche-related inquiries (e.g., app support, charging processes for our electric vehicles, technical advice, aftersales processes, digital services)
• You identify, escalate and resolve customer inquiries and complaints using our digital tools and your ability to engage with customers
• You resolve complex customer issues via phone, email, chat or video calls together with our Porsche experts
• You participate in regular training to build expert knowledge about our products and services and to provide the best possible customer service
• You document all customer inquiries in our in-house CRM tool, thereby supporting the development of the CRH
• You share your ideas and improvement suggestions with your team
• You stay up to date on all Porsche products and services and play an important role in customer retention