Porsche Digital

Customer Support

• You are the first point of contact for all Porsche-related inquiries (e.g., app support, charging processes for our electric vehicles, technical advice, aftersales processes, digital services)
• You identify, escalate and resolve customer inquiries and complaints using our digital tools and your ability to engage with customers
• You resolve complex customer inquiries via phone, email, chat or video calls together with our Porsche experts
• You participate in regular training sessions to build expert knowledge of our products and services and to deliver the best possible customer service
• You document all customer inquiries in our in-house CRM tool, thereby supporting the development of the CRH
• You share your ideas and suggestions for improvement with your team
• You stay up to date on all Porsche products and services and are an important part of customer retention

Customer Support Specialist

• You are the first point of contact for all Porsche-related inquiries (e.g., app support, charging processes for our electric vehicles, technical advice, aftersales processes, digital services)
• You identify, escalate and resolve customer inquiries and complaints using our digital tools and your ability to engage with customers
• You resolve complex customer issues via phone, email, chat or video calls together with our Porsche experts
• You participate in regular training to build expert knowledge about our products and services and to provide the best possible customer service
• You document all customer inquiries in our in‑house CRM tool and thereby support the development of the CRH
• You share your ideas and suggestions for improvement with your team
• You stay up to date on all Porsche products and services and play an important role in customer retention

Security Engineer

• Security architecture reviews and assessments: Review and audit cloud, infrastructure, application architectures, and critical code components to ensure alignment with security standards and best practices. Identify weaknesses, recommend improvements, and validate security controls for new and existing IT systems.
• Security standards and compliance: Define, review, and enforce security standards and frameworks (e.g., ISO/IEC 27001, NIST) across IT projects by evaluating policies, controls, and architectural decisions.
• Risk assessment and threat modeling: Proactively identify and assess security risks through risk assessments and threat modeling, ensuring vulnerabilities are addressed early in the design and delivery lifecycle.
• Security strategy and coaching: Provide strategic security guidance and advanced coaching to development and infrastructure teams, embedding security principles into design, development, and operational workflows.
• Project and stakeholder collaboration: Partner closely with cross-functional teams to ensure security requirements are integrated into all stages of system design, development, and deployment.
• AI-assisted auditing: Evaluate AI- and ML-based security tools designed to support auditing and compliance processes, ensuring their outputs are reliable, secure, and aligned with enterprise security standards.

Security Architect

Full-stack Engineer

• Support in automating deployments, role and access management
• Contribute to the delivery and ongoing development of our internal cloud and software platform
• Participate in stand-ups and sprint planning sessions (Scrum)
• Work on topics such as FinOps, cost transparency and automated billing
• Conduct research and deep dives into technology topics aligned with your interests, e.g. cloud computing, DevOps, developer tooling or platform engineering

Working Student – Software Engineering

• Representing our products and services
• Being the first point of contact for our customers
• Supporting the development of the Customer Relations Hub by introducing your ideas
• Using your communication skills to help customers with a wide variety of issues
• Assuring the customers have a positive experience that fits our quality standards

Customer Care Agent, French

People Operations

• You will play a key part in delivering a strong and consistent employee experience.
• Focus on fostering psychological safety and an inclusive workplace culture.
• Act as a trusted partner to the organization, contributing to a vibrant work environment.
• Collaborate with cross-functional teams to design initiatives that enhance employee experience.
• Propose and implement innovative strategies to optimize workflow and collaboration.
• Develop and implement programs that foster psychological safety.

People Partner – Maternity Leave Cover

• Act as a strategic partner to leadership, supporting team growth, performance, and engagement
• Mentor and coach current People & Culture team members, fostering development, knowledge sharing, and new ways of thinking
• Lead and improve people processes with an agile mindset—think org design, talent development, feedback culture, career frameworks
• Drive organizational development projects aligned with our growth ambitions
• Ensure seamless collaboration using agile ways of working and tools like Jira
• Partner with teams across Barcelona and our global locations to drive consistency and excellence

People and Culture Lead

• You are the first point of contact for all Porsche-related inquiries (e.g., app support, charging processes for our electric vehicles, technical advice, aftersales processes, digital services)
• You identify, escalate, and resolve customer inquiries and complaints using our digital tools and your ability to engage with customers
• You resolve complex customer inquiries by phone, email, chat, or video calls together with our Porsche experts
• You participate in regular training to build expert knowledge about our products and services and thereby deliver the best possible customer service
• You document all customer inquiries in our in-house CRM tool and thereby support the development of the CRH
• You share your ideas and suggestions for improvement with your team
• You stay up to date on all Porsche products/services and are an important part of customer retention