Product Manager

• Drive operational excellence across engineering and product teams by gathering, interpreting, and correlating data from systems (Jira, Jira Product Discovery, Jellyfish, Pendo)
• Develop and communicate a clear product vision aligned with company goals and market trends
• Identify opportunities for product innovation and differentiation
• Work closely with stakeholders to gather and analyze requirements, user needs, and use cases and translate them into product specifications and user stories
• Define and prioritize product features and enhancements; create product roadmaps and manage the backlog
• Provide guidance and support to engineering teams throughout development lifecycle; share stakeholder feedback and usage insights
• Coordinate product launches and go-to-market strategies with marketing and sales teams
• Establish KPIs and metrics, monitor product performance, gather customer feedback, and iterate on features
• Conduct market research and analysis to identify new opportunities and potential threats
• Lead and collaborate with cross-functional teams including engineering, design, marketing, customer success and sales
• Champion the voice of the customer through surveys, interviews, usability tests, and other research methods
• Assist with product enablement including training programs, documentation libraries, and knowledge-sharing sessions

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