Poppulo

SDET

• Validate quality across Digital Signage platform capabilities
• Design, execute and maintain functional, integration and regression tests
• Develop and maintain automated tests including API, Service, UI, Data Validation
• Contribute to automation frameworks using Playwright/Selenium
• Collaborate with Product, Engineering and UX to define clear acceptance criteria
• Troubleshoot defects across cloud-based services using AWS tools
• Support CI/CD pipelines by maintaining reliable automated regression suites
• Perform exploratory testing and participate in collaborative quality activities
• Contribute to non-functional testing including performance, scalability and reliability testing

Software Test Engineer II

• Validate quality across signage components such as content repository, design, scheduling, integration, deployment, player performance, reporting and analytics.
• Troubleshoot in AWS including CloudWatch, DynamoDB, MySQL, IoT Core, S3, and CloudFront to find problem sources and contribute to resolutions.
• Flag testing, risk, and observability considerations early in design and planning including writing lightweight test strategy and plans.
• Ensure effective automation at the appropriate layers (API/service, data validation, and UI as needed).
• Explore and responsibly introduce AI-assisted quality practices where they create measurable improvements in speed, coverage, reliability, or insight, while preserving human judgment and appropriate review gates.
• Champion a whole-team quality approach.
• Contribute to non-functional testing (performance, scalability, resilience, security).
• Facilitate collaborative quality activities (exploratory testing, risk workshops, bug bashes).
• Help define and mature automated quality gates, regression suites, and evaluation-style checks that can support both today’s delivery process and future AI-assisted development workflows.
• Partner with Product, UX, and Engineering to translate product intent into clear, testable acceptance criteria and risk-based test strategies.
• Use production telemetry, customer workflow data, observability signals, and CI/CD feedback to prioritize testing and identify quality risks earlier.
• Partner with Engineering and Product as we pilot AI-assisted delivery workflows, helping assess where AI can safely support test generation, defect triage, documentation, MR review, and delivery reporting.

Senior Software Test Engineer

QA Engineer

• Lead the quality function supporting Poppulo's Digital Signage platform.
• Build and develop a high-performing Quality Engineering team in India.
• Champion quality engineering practices throughout the software development lifecycle.
• Establish scalable test automation frameworks and improve CI/CD quality gates.
• Foster a culture of shared ownership for quality while mentoring team members.
• Define and execute a Quality Engineering strategy that supports rapid, reliable software delivery.
• Drive adoption of modern automation frameworks for various types of testing.
• Promote best practices for API testing, UI automation, performance testing, and security testing.

Manager, Quality Engineering

Implementation Specialist

• Configure and implement customer solutions for new implementations and support updates to existing customer environments.
• Build technical configurations and perform light scripting or programming, as needed, to deploy customers onto our cloud platform.
• Partner with customers to provide guidance on system capabilities, implementation best practices, platform functionality, and support processes.
• Communicate implementation progress, project updates, and technical status with internal teams and customer stakeholders.
• Build strong customer relationships through responsive communication and quality service throughout the implementation lifecycle.
• Create and maintain implementation documentation, configuration records, and knowledge base articles.
• Assist with integrating customer and third-party systems using APIs, web services, URL calls, or other supported integration methods.
• Manage the technical tasks for assigned implementation projects while collaborating with senior team members on more complex engagements.
• Deliver customer training sessions to ensure successful adoption of implemented solutions.
• Troubleshoot and resolve configuration and implementation issues during deployment and go-live, escalating complex issues when appropriate.
• Coordinate connectivity, number management services, and other onboarding activities required for successful customer implementations.
• Collaborate with senior implementation engineers on advanced integrations, custom scripting, and complex technical solutions.

Implementation Engineer

Architect

• Define and drive the overall test architecture and automation strategy across multiple teams and services.
• Design, build, and evolve scalable, maintainable test automation frameworks using tools such as Playwright, Selenium, and modern testing libraries.
• Establish best practices for automated testing across all layers (unit, integration, API, UI, performance, and end-to-end).
• Collaborate with engineering teams to embed testing into the development lifecycle, ensuring high test coverage and fast feedback cycles.
• Integrate automated testing into CI/CD pipelines to enable continuous testing and reliable deployments.
• Partner with Architects and Engineering Leads to ensure test strategies align with system architecture, including microservices and monolithic applications.
• Define and implement strategies for testing distributed systems, including event-driven and asynchronous architectures.
• Leverage AWS services and cloud-native patterns to support scalable and efficient test execution.
• Drive improvements in test reliability, execution time, and maintainability.
• Establish observability and reporting standards for test results, quality metrics and release readiness.
• Provide technical leadership and mentorship to engineers and QE professionals on automation best practices.
• Evaluate and introduce new tools, frameworks, and approaches to improve quality engineering capabilities.
• Ensure testing approaches align with security, compliance, and data protection requirements (e.g., GDPR, PII handling).
• Identify quality risks, gaps, and areas of technical debt, and drive remediation strategies.
• Promote a culture of quality ownership, continuous improvement, and engineering excellence across teams.

Senior Test Architect

Technical Program Manager

• Manage the planning and delivery of complex cross-functional programs from initiation through completion.
• Develop and maintain program plans, schedules, milestones, risks, and deliverables to ensure successful execution.
• Align stakeholders on program scope, objectives, priorities, and delivery outcomes.
• Enable program execution by proactively identifying risks, resolving issues, and maintaining momentum.
• Support operational readiness, change management, stakeholder communications, and adoption activities.
• Facilitate cross-functional discussions to solve complex business and technical challenges.
• Create dashboards, status reports, and executive presentations to communicate program progress and key decisions.
• Promote continuous improvements in delivery processes, governance, and operational efficiency.

Account Executive

• Develop and execute strategic account plans for a portfolio of existing enterprise customers, focused on driving customer value, retention, and revenue growth.
• Build and maintain strong relationships with senior stakeholders and executive sponsors across assigned accounts, acting as a trusted advisor and advocate for customer success.
• Identify, qualify, and close upsell, cross-sell, and expansion opportunities by aligning Poppulo solutions with evolving customer business objectives and communication strategies.
• Lead conversations with customer decision-makers, clearly articulating the value of Poppulo’s products and services while uncovering opportunities to expand platform adoption.
• Partner closely with Customer Success, Professional Services, Product, and Marketing teams to maximize customer outcomes, improve adoption, and accelerate account growth.
• Maintain an accurate forecast and healthy pipeline of expansion opportunities, ensuring consistent progression of opportunities through the sales cycle to successful close.
• Conduct regular business reviews and account planning sessions with customers to identify strategic initiatives, measure business impact, and drive long-term partnership growth.
• Assisting with managing contract renewals and negotiations, ensuring high retention rates while maximizing annual recurring revenue (ARR) growth within assigned accounts.
• Maintain accurate account, opportunity, and customer engagement data within Salesforce to support forecasting, reporting, and account planning activities.
• Consistently achieve and exceed quarterly and annual revenue targets across renewals, upsell, cross-sell, and expansion bookings.
• Foster strong cross-functional relationships and collaborate effectively across the organization to deliver exceptional customer experiences and business outcomes.