Poppulo

Manager

• Partner with the VP of Customer Operations Strategy & Transformation to execute global renewals strategy
• Lead the global team in delivering a standardized, scalable methodology for renewals
• Provide weekly renewal forecast updates with clear commentary on risks, upside, and recovery plans
• Act as an escalation point for high-risk renewals, complex negotiations, and senior-level customer discussions
• Collaborate cross-functionally with Customer Success, Sales, Finance, and Legal

Senior Manager, Global Renewals

Backend Engineer

• Architect and evolve backend systems to ensure modularity, scalability, and performance across a multi-tenant SaaS environment.
• Design and implement cloud-native serverless architectures using AWS Lambda, API Gateway, DynamoDB, S3, CloudFront, and Cognito.
• Define backend standards and drive best practices for API design, authentication, error handling, and observability.
• Collaborate with cross-functional teams including frontend engineers, product managers, DevOps, and QA to deliver cohesive solutions.
• Implement secure, standards-compliant authentication and authorization using tools like Okta, Cognito, OAuth2, and OIDC.
• Guide design decisions for IoT integration, ensuring secure and reliable cloud-device communication (e.g., MQTT, WebSockets).
• Lead design and code reviews, mentor engineers, and foster a culture of engineering excellence and continuous improvement.
• Explore and incorporate AI/ML capabilities, including LLMs and generative workflows, into backend service architecture.
• Maintain focus on performance optimization, cost-efficiency, and operational excellence through metrics and monitoring tools

Software Architect – Backend

Account Executive

• Research, identify, and target senior decision-makers in mid/large organizations (10K+ employees) within your territory
• Establish contact and conduct high-level conversations with senior level executives, articulating Poppulo's business value proposition
• Communicate Poppulo product offerings and move prospects through the sales funnel to closed-won
• Develop and maintain a solid, sustainable pipeline of qualified new-business recurring revenue opportunities
• Meet activity metrics for calls, follow up on leads, demos completed, and opportunities created
• Manage and maintain accurate contact, opportunities and account information within Salesforce
• Consistently achieve and exceed monthly and quarterly bookings targets
• Foster close working relations within the team and across wider functions in the organization

Senior Account Executive

Business Development Rep

• Drive revenue growth by owning the Lead Management process and creating qualified sales opportunities
• Lead and drive the activities of the BDR sales team (hiring, coaching, developing talent, team culture and performance management) in a SaaS/software bookings revenue environment
• Build and refine Lead Management and reporting processes as part of continuous improvement efforts
• Chart and deliver timely and accurate forecasting and pipeline management; regularly report on pipeline, conversion rates, and quarterly performance
• Collaborate with Marketing, Product, Finance, and Sales to execute campaigns, ensure lead quality/quantity, and maintain closed-loop metric reporting
• Ensure BDR staff provide adequate support to the field and that CRM tools and Poppulo value-selling methodology are leveraged to process and track opportunities
• Collaborate with internal sales operations stakeholders on reporting and analysis and identify recommendations for sales productivity improvements
• Set targets, foster relationship development between marketing, products, finance, and the BDR team, and ensure Opportunities & Revenue are generated
• Encourage innovation and a Test, Learn, Iterate mentality to drive constant improvement

BDR Manager

Product Operations

• Create and maintain SKUs in the CPQ system, ensuring data accuracy, alignment with product taxonomy, and consistency across product catalogs
• Manage all quoting dependencies, business rules, and alerts to support efficient and error-free quoting workflows
• Collaborate with Product Release managers to operationalize SKU readiness for new launches and updates, including alignment with packaging and pricing strategies
• Partner with sales, renewals, and customer success teams to ensure SKUs meet customer, business, and market needs/fit
• Lead and support SKU rationalization initiatives to reduce complexity, improve operational efficiency, and remove redundancies
• Maintain documentation and change logs for SKU updates and CPQ configurations
• Monitor and report on SKU usage and quoting trends to inform continuous improvement
• Work closely with Sales Operations and Systems teams to improve CPQ functionality, automate workflows, and ensure scalable processes
• Contribute to go-to-market planning by validating SKU readiness and enabling quote teams at launch
• Track and report on operational KPIs such as SKU accuracy and time-to-market for new SKUs

Product Operations Analyst, SKU Management

Account Manager

• Define and execute Poppulo’s digital signage partner strategy, focusing on recruitment, onboarding, and growth of high-value partners
• Find, acquire, and manage relationships with AV integrators, resellers, and related industry players
• Establish and scale a partner program including tiering, incentives, and enablement frameworks
• Own partner-related revenue targets and ensure measurable contribution to ARR growth
• Design and deliver partner enablement programs, toolkits, and sales training
• Collaborate with sales and marketing to launch joint GTM campaigns and co-selling motions
• Drive innovation through strategic alliances to accelerate adoption of AI-powered and cloud-based signage solutions
• Represent Poppulo at industry and partner events to build market visibility and thought leadership
• Work closely with Product, Customer Success, and Marketing to align partner initiatives with company objectives
• Build and lead a high-performing partner management and ecosystem development team
• Report to the Chief Revenue Officer and drive global go-to-market success for digital signage

Director of Strategic Partnerships – Digital Signage

• Play a pivotal role in driving revenue growth by identifying, nurturing, and closing high-value opportunities at new enterprise accounts
• Research, identify, and target senior decision-makers in mid/large organizations (10K+ employees)
• Establish contact and conduct high-level conversations with senior executives, articulating the Poppulo business value proposition
• Demonstrate Poppulo product offerings and move the prospect through the sales funnel to closed-won
• Develop and maintain a sustainable pipeline of qualified new-business recurring revenue opportunities
• Meet activity metrics for calls, follow up on leads, demos completed, and opportunities created
• Manage and maintain accurate contact, opportunity and account information within Salesforce
• Consistently achieve and exceed monthly and quarterly bookings targets
• Foster close working relations within the team and across wider functions in the organization

Chief Marketing Officer

• Shape and lead development of solutions for HR, IT, Corporate Communications, Sales, Operations, and Internal Communications within Employee Communications
• Operate at a strategic level to drive comprehensive solutions marketing strategy that impacts business growth
• Partner closely with sales, product management, marketing, and partnerships to position and package platform and solutions
• Conceptualize, create, and maintain messaging, materials, processes, and campaigns to enable teams to win in the market
• Segment target markets and define ideal customer profile to position solutions
• Develop and maintain buyer personas to influence product positioning and solution development
• Drive comprehensive competitive analysis and optimize output for functional and sales teams
• Work with Product Management to maintain visibility into product capabilities/roadmap and provide market insight
• Develop and oversee go-to-market strategies and support cross-functional adoption of solutions
• Deliver and execute enterprise sales enablement strategy tied to revenue targets for global sales
• Coordinate and help plan joint marketing campaigns (ABM, events, promotions, digital marketing, sales outreach)
• Establish, track, and measure KPIs to understand impact of product marketing programs on sales cycles and pipeline
• Drive solution thought leadership programs
• Report to the General Manager, Employee Communications and influence adoption across the organization

Product Marketing Director

Product Manager

• Drive operational excellence across engineering and product teams by gathering, interpreting, and correlating data from systems (Jira, Jira Product Discovery, Jellyfish, Pendo)
• Develop and communicate a clear product vision aligned with company goals and market trends
• Identify opportunities for product innovation and differentiation
• Work closely with stakeholders to gather and analyze requirements, user needs, and use cases and translate them into product specifications and user stories
• Define and prioritize product features and enhancements; create product roadmaps and manage the backlog
• Provide guidance and support to engineering teams throughout development lifecycle; share stakeholder feedback and usage insights
• Coordinate product launches and go-to-market strategies with marketing and sales teams
• Establish KPIs and metrics, monitor product performance, gather customer feedback, and iterate on features
• Conduct market research and analysis to identify new opportunities and potential threats
• Lead and collaborate with cross-functional teams including engineering, design, marketing, customer success and sales
• Champion the voice of the customer through surveys, interviews, usability tests, and other research methods
• Assist with product enablement including training programs, documentation libraries, and knowledge-sharing sessions

Full-stack Engineer

• Produce, promote and govern scalable and reliable architectural patterns and standards to follow (with reference implementations).
• Architect and evolve systems to ensure modularity, scalability, and performance across a multi-tenant SaaS environment.
• Design and implement capabilities across our SaaS platform leading on PoCs for emerging capabilities.
• Collaborate with stakeholders to align architecture roadmaps with product vision, business value and agile delivery.
• Collaborate with cross-functional teams including engineers, product managers, DevOps, and QA to deliver cohesive solutions.
• Implement secure, standards-compliant authentication and authorization using tools like Curity, Cognito, OAuth2, and OIDC.
• Guide design decisions, lead design and code reviews, mentor engineers, and foster a culture of engineering excellence and continuous improvement.
• Explore market and open-source offerings for new capabilities and lead buy versus build decisions including leading vendor and partner technical evaluations.
• Explore and incorporate AI/ML capabilities, including LLMs and generative workflows.
• Maintain focus on performance optimization, cost-efficiency, and operational excellence through metrics and monitoring tools.
• Collaborate on troubleshooting and resolving issues with tuning, coding or design.
• Evaluate industry trends for opportunities and risks, including security.
• Mentoring, coaching, cultivating innovation and knowledge sharing across Engineering.

Software Architect

Technical Program Manager

• Join recently established Technical Program Management (TPM) team to shape how the team works
• Responsible for Delivery & Release Plan Management
• Program management of key strategic initiatives
• Establish Professional Excellence Office and drive operational capability improvements
• Develop and maintain program plans, schedules, and deliverables to ensure projects are completed on time
• Collaborate with cross-functional teams to define project scope, objectives, and requirements
• Foster deep understanding of company software products and architecture to address technical challenges and customer needs
• Facilitate brainstorming with technical leads to explore innovative solutions
• Act as liaison between technical teams, sales, product management, and stakeholders to ensure alignment
• Proactively monitor and manage project progress and communicate updates effectively
• Create comprehensive presentations for various audiences to communicate project status and strategic initiatives