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Poppulo

Implementation Engineer

Poppulo

Implementation Engineer at Poppulo deploying and troubleshooting digital signage solutions for clients. Collaborating with internal teams and clients to exceed business objectives in a hybrid role.

Posted 7/16/2026full-timeCork • 🇮🇪 IrelandMid-LevelSenior💰 €35,000 - €50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in implementing customer solutions in cloud computing environments, with a strong focus on system integration, deployment methodologies, and customer training. Proficient in troubleshooting and managing technical tasks while fostering strong customer relationships through effective communication and documentation.

Highest-signal resume keywords
Cloud Computing ImplementationSystem Integration Using APIsDeployment Automation ToolsNetworking FundamentalsCustomer Training Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Implementation ExperienceTechnical ConfigurationLight ScriptingSoftware Deployment MethodologiesREST APIsWeb ServicesAV TechnologiesNetworking (TCP/IP, DNS, DHCP, VPNs)Attention to DetailProblem-Solving
Soft Skills
Critical ThinkingResponsive CommunicationRelationship Building
Tools & Technologies
SCCMPDQ DeployBigFixGroup Policy (GPO)ConnectWise AutomatePowerShell/DSC
Industry Keywords
Cloud PlatformImplementation Best PracticesCustomer EnvironmentsIntegration MethodsOnboarding Activities

Tech Stack

Tools & technologies
AndroidCloudDNSiOSIoTTCP/IP

About the role

Key responsibilities & impact
  • Configure and implement customer solutions for new implementations and support updates to existing customer environments.
  • Build technical configurations and perform light scripting or programming, as needed, to deploy customers onto our cloud platform.
  • Partner with customers to provide guidance on system capabilities, implementation best practices, platform functionality, and support processes.
  • Communicate implementation progress, project updates, and technical status with internal teams and customer stakeholders.
  • Build strong customer relationships through responsive communication and quality service throughout the implementation lifecycle.
  • Create and maintain implementation documentation, configuration records, and knowledge base articles.
  • Assist with integrating customer and third-party systems using APIs, web services, URL calls, or other supported integration methods.
  • Manage the technical tasks for assigned implementation projects while collaborating with senior team members on more complex engagements.
  • Deliver customer training sessions to ensure successful adoption of implemented solutions.
  • Troubleshoot and resolve configuration and implementation issues during deployment and go-live, escalating complex issues when appropriate.
  • Coordinate connectivity, number management services, and other onboarding activities required for successful customer implementations.
  • Collaborate with senior implementation engineers on advanced integrations, custom scripting, and complex technical solutions.

Requirements

What you’ll need
  • 5+ years of implementation experience in a cloud computing environment.
  • Solid understanding of software deployment and implementation methodologies.
  • Experience supporting Windows desktop, iOS/Android, and IoT device deployments.
  • Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
  • Basic understanding of audiovisual (AV) technologies and device connectivity.
  • Familiarity with deployment automation tools such as SCCM, PDQ Deploy, BigFix, Group Policy (GPO), ConnectWise Automate, or PowerShell/DSC.
  • Basic experience working with REST APIs, web services, or system integrations.
  • Excellent critical thinking and problem-solving skills with attention to detail.

Benefits

Comp & perks
  • variable compensation
  • short-term incentives
  • health insurance
  • accident and life insurance
  • access to the best in class learning and development platforms
  • flexible work arrangement