Ponca Tribe of Nebraska

Director

• Directs and coordinates administration of the Child Support Enforcement program, ensuring compliance with applicable rules, regulations and guidelines
• Prepares and monitors the program budgets
• Submits monthly reports to the CEO of Tribal Affairs on progress toward and/or needs to complete tasks and address priorities
• Ensures that the Child Support Enforcement Code reflects Ponca culture
• Reviews, updates, and implements policies, procedures and forms for establishing and notifying families of child support orders
• Reviews, updates, and implements policies, procedures and forms for income withholding orders
• Reviews, updates, and implements policies, procedures and forms for collecting, recording and distributing child support payments
• Reviews, updates, and implements policies, procedures and forms for confidentiality/safeguarding procedures and sanctions for not following procedures
• Maintain complete confidentiality and honor the Privacy Act in all activities.
• Reviews, updates, and implements policies, procedures and forms for maintenance of records that are compliant with federal regulations
• Reviews, updates and implements policies, procedures and forms for location of absent parents
• Review, updates, and implements policies, procedures and forms for establishment of paternity including voluntary acknowledgment procedures
• Reviews and updates cooperative agreements with states and other agencies for intergovernmental case processing
• Reviews, updates, and implements policies and procedures for establishment of performance targets that the Ponca Tribe would like to monitor
• Manages, supervises, and reviews Child Support Enforcement Staff, ensuring performance of duties in a timely manner for efficient operations of the child support program
• Possess the ability to relate to the clients in a professional manner, as well as with federal, state, judicial and other professional representatives
• Possess the ability to promote the program both internally and externally
• Attend trainings and meetings
• Travel is required, which includes some out of state travel

Director of Child Support Enforcement

Manager

• Promote Tribal and cultural heritage by connecting Ponca members with services, resources, and programs available
• Build relationships with Ponca members within assigned district to promote services, build trust, and foster open communication
• Assist in identifying community resources that contribute to self-sufficiency and sustainable lifestyles
• Provide case management and document services offered, available, or provided to Ponca members
• Maintain accurate client and program files within approved software systems
• Cooperate and collaborate with Federal, State, local, and nonprofit agencies
• Complete monthly reports outlining program goals, objectives, service plans, and achievements
• Provide direct services and advocate to meet identified needs of members
• Assess needs of Ponca members which includes conducting intake activities, home visits, and attending meetings/hearings/appointments as deemed necessary to ensure health and wellbeing of clients
• Partner with child welfare program to provide case management services and support to Ponca children and their families
• Participate in departmental planning, staff meetings, committee assignments, certification coursework, and education events as directed
• Facilitate support group and community education events as needed
• Practice strict confidentiality in accordance with all applicable Ponca Tribe of Nebraska policies
• Assist in meeting the goals and objectives of the Ponca Tribe of Nebraska
• Participate in an on-call rotation schedule to ensure clients receive timely support during emergencies or outside of regular business hours
• Other duties as assigned

Human Services Case Manager

• Assist Tribal Members in attaining self-sufficiency and healthy lifestyles through access to Tribal and community resources
• Promote Tribal and cultural heritage by connecting Ponca members with services, resources, and programs available
• Build relationships with Ponca members within assigned district to promote services, build trust, and foster open communication
• Assess needs of Ponca members which includes conducting intake activities and home visits