Human Services Case Manager

Ponca Tribe of Nebraska

Human Services Case Manager facilitating access to services and resources for Ponca Tribe members. Building relationships and providing case management to support self-sufficiency and cultural heritage.

Posted 6/19/2026full-timeOmaha • New York • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $30 per hourWebsite

About the role

Key responsibilities & impact

Promote Tribal and cultural heritage by connecting Ponca members with services, resources, and programs available
Build relationships with Ponca members within assigned district to promote services, build trust, and foster open communication
Assist in identifying community resources that contribute to self-sufficiency and sustainable lifestyles
Provide case management and document services offered, available, or provided to Ponca members
Maintain accurate client and program files within approved software systems
Cooperate and collaborate with Federal, State, local, and nonprofit agencies
Complete monthly reports outlining program goals, objectives, service plans, and achievements
Provide direct services and advocate to meet identified needs of members
Assess needs of Ponca members which includes conducting intake activities, home visits, and attending meetings/hearings/appointments as deemed necessary to ensure health and wellbeing of clients
Partner with child welfare program to provide case management services and support to Ponca children and their families
Participate in departmental planning, staff meetings, committee assignments, certification coursework, and education events as directed
Facilitate support group and community education events as needed
Practice strict confidentiality in accordance with all applicable Ponca Tribe of Nebraska policies
Assist in meeting the goals and objectives of the Ponca Tribe of Nebraska
Participate in an on-call rotation schedule to ensure clients receive timely support during emergencies or outside of regular business hours
Other duties as assigned

Requirements

What you’ll need

Associates degree in a human services, related field, or equivalent combination of experience and education
Two years experience in case management or advocacy
Experience connecting with community resources
Interpersonal skills working with vulnerable populations
Computer proficiency in Microsoft Word, Excel, and PowerPoint programs
Excellent written and oral communication skills
Valid driver’s license and be insurable.
Must successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks
Able and willing to travel in and out of the Ponca Service Delivery Area

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementadvocacycommunity resource identificationintake activitieshome visitsreport writingprogram documentationconfidentiality practicesemergency supportplanning and coordination

Soft Skills

interpersonal skillsrelationship buildingtrust fosteringcommunication skillscollaborationproblem-solvingcultural sensitivityempathyorganizationfacilitation

Certifications

Associates degree in human servicesvalid driver's licensedrug and alcohol testing clearancebackground check clearance