Political Asylum Lawyers

Operations

• Coordinate with attorneys, both in-house and contractor, to ensure every interview and hearing on the firm’s calendar is covered, managing busy calendars and availability across multiple time zones
• Call clients in both English and Spanish to gather information, provide updates, schedule appointments, and ensure they remain engaged throughout their case development
• Accurately prepare and submit attorney appearance forms for each interview, within strict deadlines, to asylum offices, clients, and attorneys
• Serve as the primary liaison between clients and attorneys, ensuring clear communication flows in both directions and all parties stay informed of case developments and requirements
• Maintain detailed tracking systems to ensure no critical deadlines are missed and all submissions are completed on time
• Proactively identify potential issues or bottlenecks in case progression and communicate with teammates to resolve problems before they impact deadlines or client service
• Perform various coordination and other administrative tasks, as assigned

Case Operations Coordinator