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Correspondence Specialist
Political Asylum LawyersOrganized Correspondence Specialist managing official communications for Political Asylum Lawyers. Focusing on mail and email correspondence to support clients facing crisis and legal challenges.
About the role
Key responsibilities & impact- Review and manage scanned mail and email correspondence daily.
- Apply firm-specific handling instructions to determine the appropriate course of action for each item.
- Notify relevant personnel about important or time-sensitive correspondence.
- Ensure all mail processing is completed according to the firm's procedures and protocols.
- Update internal calendars by adding events and deadlines based on correspondence.
- Send timely email notifications to clients and personnel regarding updates and deadlines.
- Ensure all information is entered accurately into internal systems to avoid missed deadlines.
- Serve as the primary point of contact for correspondence-related inquiries within the firm.
- Collaborate with other departments by providing timely notifications and updates.
- Ensure smooth, clear communication around mail processing to support operational needs.
- Provide cross-departmental support to assist other teams with projects or initiatives, as needed.
- Support the creation and enhancement of company protocols and processes.
Requirements
What you’ll need- A genuine commitment to helping immigrants secure their future in the United States through asylum.
- Outstanding organizational skills and exceptional attention to detail.
- Fluency in Spanish and English - you'll use both every day on the job.
- Strong communication and interpersonal skills.
- The ability to manage multiple deadlines simultaneously and track tasks without close supervision.
- Empathy and patience when working with clients in crisis situations.
- The ability to work well under pressure and maintain accuracy during intense periods.
- Tech-forward skills and eagerness to learn new online systems and procedures.
Benefits
Comp & perks- 11 U.S. federal holidays off (paid) regardless of your location
- Week between Christmas and New Year's — office closed, fully paid
- Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
- Comprehensive training program — we invest in bringing you up to speed on our systems and best practices
- Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise
- Career advancement paths — we promote from within and create opportunities
- Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job
ATS Keywords
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Soft Skills
Strong CommunicationEmpathyPatienceAbility to Work Under Pressure