Case Operations Coordinator

Political Asylum Lawyers

Case Operations Coordinator at Political Asylum Lawyers handling asylum interview coordination and attorney assignments. Advocating for people in crisis through organized logistics and timely communication.

Posted 6/30/2026full-timeRemote • 🇦🇷 ArgentinaMid-LevelSenior💰 $1,300 - $1,500 per monthWebsite

About the role

Key responsibilities & impact

Coordinate with attorneys, both in-house and contractor, to ensure every interview and hearing on the firm’s calendar is covered, managing busy calendars and availability across multiple time zones
Call clients in both English and Spanish to gather information, provide updates, schedule appointments, and ensure they remain engaged throughout their case development
Accurately prepare and submit attorney appearance forms for each interview, within strict deadlines, to asylum offices, clients, and attorneys
Serve as the primary liaison between clients and attorneys, ensuring clear communication flows in both directions and all parties stay informed of case developments and requirements
Maintain detailed tracking systems to ensure no critical deadlines are missed and all submissions are completed on time
Proactively identify potential issues or bottlenecks in case progression and communicate with teammates to resolve problems before they impact deadlines or client service
Perform various coordination and other administrative tasks, as assigned

Requirements

What you’ll need

Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum
Exceptional organizational skills and logistics management capabilities
Fluency in Spanish and English
Outstanding communication and interpersonal skills
Detail orientation and a strong ability to manage multiple deadlines simultaneously
Comfort and confidence making phone calls to clients and professional contacts
Empathy and patience when working with clients in crisis situations
The ability to work well under pressure and maintain accuracy during intense periods
Tech-forward skills and eagerness to learn new online systems and procedures
The ability to perform at a high level with minimal supervision
Strong follow-up skills and a proactive, problem-solving mindset that anticipates needs and addresses issues before they escalate

Benefits

Comp & perks

11 U.S. federal holidays off (paid) regardless of your location
Week between Christmas and New Year's — office closed, fully paid
Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
Comprehensive training program — we invest in bringing you up to speed on our systems and best practices
Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise
Career advancement paths — we promote from within and create opportunities
Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsEmpathyPatienceComfort Making Phone CallsAbility To Work Under Pressure