Point B

Operations

• Support client engagements focused on operational improvement, intelligent automation, and AI-enabled transformation.
• Gather business requirements through interviews, workshops, observations, and document review.
• Document current-state business processes, workflows, operating procedures, and supporting artifacts.
• Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
• Prepare client-ready presentations, reports, process documentation, and other engagement deliverables.
• Support project planning activities, status reporting, issue tracking, and meeting coordination.
• Collaborate effectively with business, technical, and project teams.
• Support process discovery and operational assessments to identify automation and AI opportunities.
• Assist with documenting business requirements, user stories, and functional specifications.
• Support automation opportunity assessments by gathering process, data, and business information.

Analyst, Intelligent Operations

Manager

• The Senior Manager is a client-facing role that leads complex business and technical engagements that help our clients solve their toughest business challenges.
• Senior Managers manage highly complex programs with multiple workstreams and impacts.
• In addition to high-quality delivery, the Senior Manager actively contributes to business development, provides quality oversight, and supports others’ professional development and career progression.
• Senior Managers may be staffed as a leader for one or more team-based engagements, but can also function as high-level individual contributors.

Senior Manager, Perioperative Leader

• Contributes to the development of the Service Line
• Guides strategic and tactical decision making at an engagement level
• Operates as a client’s adviser and partner through all phases of an engagement
• Adapts program application and execution to different client situations
• Leads and manages the strategic and tactical elements of the full lifecycle of complex initiatives
• Develops and manages complex program structures, schedules, budgets, resource plans, and other key project deliverables
• Identifies potential risks, develops mitigation strategies and recommends key decisions for complex program
• Delivers quality oversight of engagements

Analyst, Intelligent Operations

Senior Manager, Perioperative Leader

Senior Manager, Change Management