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Point B

Analyst, Intelligent Operations

Point B

Analyst role assisting project teams in operational improvement and AI-enabled transformation. Collaborating with clients to drive successful business outcomes and deliver measurable results.

Posted 7/15/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $56,500 - $112,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in operational improvement, intelligent automation, and AI-enabled transformation, with a focus on gathering business requirements and conducting thorough analysis. Proficient in preparing client-ready deliverables and collaborating with diverse teams to support project planning and process documentation.

Highest-signal resume keywords
Operational ImprovementIntelligent AutomationBusiness Requirements GatheringQuantitative and Qualitative AnalysisClient-Ready Presentations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Process DocumentationWorkflow AnalysisData AnalysisUser Story DevelopmentFunctional Specification Documentation
Soft Skills
CollaborationCommunicationProblem-Solving
Industry Keywords
ConsultingBusiness OperationsTechnologyAnalyticsProcess Discovery

About the role

Key responsibilities & impact
  • Support client engagements focused on operational improvement, intelligent automation, and AI-enabled transformation.
  • Gather business requirements through interviews, workshops, observations, and document review.
  • Document current-state business processes, workflows, operating procedures, and supporting artifacts.
  • Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
  • Prepare client-ready presentations, reports, process documentation, and other engagement deliverables.
  • Support project planning activities, status reporting, issue tracking, and meeting coordination.
  • Collaborate effectively with business, technical, and project teams.
  • Support process discovery and operational assessments to identify automation and AI opportunities.
  • Assist with documenting business requirements, user stories, and functional specifications.
  • Support automation opportunity assessments by gathering process, data, and business information.

Requirements

What you’ll need
  • B.A. or B.S. degree required.
  • 0–2 years of consulting, business operations, technology, analytics, or related experience (internship experience considered).
  • Ability to work on-site as requested.
  • Ability to work remotely.
  • Ability to travel up to 80%.
  • Ability to work non-standard work hours as necessary.

Benefits

Comp & perks
  • competitive base pay
  • benefits
  • short-and long-term incentives
  • flexibility
  • leadership development opportunities
  • culture designed to help our diverse team of individuals flourish