Ecommerce

• Manage day-to-day operations for smaller client accounts on Amazon, serving as the primary point of contact.
• Support senior account managers with execution and delivery for larger accounts, including reporting, project tracking, and client communication.
• Support the development and execution of client account plans, focusing on growth strategies within the Amazon ecosystem.
• Partner with internal teams (media, content, data, retail) to help ensure client goals and deliverables are executed on time and within scope.
• Develop a solid understanding of the Amazon ecosystem, growth levers, and Podean’s offerings to contribute to client strategies and recommendations.
• Analyse client, company, and category data to provide insights and support the development of growth opportunities.
• Prepare and deliver regular account updates, performance reports, and insights to internal stakeholders and clients.
• Identify opportunities to introduce or upsell relevant products and services to enhance client satisfaction and business outcomes.
• Participate in client calls and internal meetings, providing updates and preparing materials as needed.
• Help maintain client scope by tracking deliverables, managing timelines, and supporting expectation setting.
• Contribute to team initiatives such as knowledge sharing, process documentation, and trainings.
• Stay current with Amazon policies, platform updates, marketplace trends, and industry best practices.

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