PODEAN

Account Manager

• Lead top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance
• Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite
• Develop annual strategic roadmaps, growth plans, promotional calendars, and business reviews with a strong focus on profitability and scaling performance
• Oversee and mentor Account Managers/Associates; provide coaching, workload allocation, feedback, and career development
• Ensure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operations
• Build trust with clients through education, guidance, performance transparency, and proactive recommendations
• Identify growth opportunities, upsell initiatives, and ways to expand existing scopes of work
• Create decks, lead all client meetings, own call notes, action lists, and follow-through
• Monitor account performance, review reporting regularly, and translate data into clear insights and next steps
• Work cross-functionally with media, retail, creative, and analytics teams to drive end-to-end success
• Advocate for the client internally and ensure alignment on deadlines, ownership, and execution quality
• Develop and implement best practices, SOP improvements, onboarding materials, and training resources
• Contribute to thought leadership, internal education sessions, and new business pitches
• Stay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunities
• Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing

Senior Account Manager

• Partner with sophisticated tier 1 clients, including C-level contacts, to drive marketplace strategies and growth initiatives
• Develop annual brand strategies, marketing, and promotional planning
• Build client trust by educating them on how to be successful in all aspects of Amazon and other marketplaces
• Manage various projects with internal teams to proactively develop the account
• Contribute to agency thought leadership and agency-wide trainings
• Collaborate with sales, retail, media, and creative teams to drive revenue and increase client satisfaction
• Own all client meetings, presentations, and documents

Associate Account Manager

• Design and implement a scalable partnership program aligned with Podean USA’s growth objectives.
• Identify, evaluate, and secure new partnership opportunities that enhance Podean’s service offering and lead generation.
• Develop partnership frameworks, incentive models, and governance processes to ensure sustainable growth.
• Proactively manage and nurture relationships with key marketplace partners, including Amazon, Walmart, Target, and TikTok Shop.
• Cultivate and manage collaborations with agencies, technology vendors, and tools such as Kapoq, m19, Quartile, TrueOps, and Carbon.
• Explore and develop partnerships with non-marketplace platforms including OpenAI, Perplexity, Shopify, and Profound AI.
• Maintain a structured communication plan and organizational mapping of all key partner relationships.
• Work with the Executive Leadership Team (ELT) to support and enhance partner relationships.
• Collaborate with the marketing team to design and execute a global partnership communication and activation plan.
• Partner with the new business and sales teams to convert partnership-generated leads into clients.
• Implement Partnerstack and other relevant systems to optimize partner engagement and performance tracking.
• Represent Podean at relevant conferences, events, and forums to strengthen partnerships and brand presence.
• Act as an advocate for Podean’s capabilities and values within the broader partnership ecosystem.

Head of Partnerships

Data Engineer

• Lead, mentor, and develop a small team of data engineers, providing regular feedback, career guidance, and technical support
• Design, build, and maintain scalable ETL pipelines and data workflows across multiple data sources (e.g., Amazon, Walmart, retail media platforms, and internal systems)
• Partner with cross-functional teams, including Analytics, Technology, and Media, to define data requirements and deliver high-impact solutions
• Ensure data quality, security, and governance standards are consistently applied
• Oversee the implementation and optimization of data storage solutions (e.g., BigQuery, Redshift, or similar cloud data warehouses)
• Evaluate new tools and technologies to enhance data capabilities and performance
• Collaborate with leadership to define the data roadmap and align it with business priorities

Manager, Data Engineering

Executive Assistant

• Provide day-to-day administrative support by managing complex global calendars, international travel, and cross-time-zone meeting coordination
• Act as a strategic partner and gatekeeper, ensuring executive time is focused on the most critical priorities
• Prepare agendas, presentations, briefing materials, and post-meeting follow-ups for internal and client-facing meetings
• Coordinate across departments and international offices to support executive and company initiatives
• Track key deliverables, ensuring timely follow-up and communication across regions
• Manage expense reports, invoices, and other operational logistics
• Plan and execute executive offsites, leadership summits, and company events - from scheduling to vendor coordination
• Maintain discretion and confidentiality at all times.

Content Marketing Manager

• Lead the development and execution of content and creative strategies across multiple clients (including tier 1) and ad hoc audits, serving as a trusted client partner and authority on Amazon best practices.
• Manage and mentor junior content team members—assigning projects, monitoring performance, ensuring quality standards, and providing guidance, training, and support for skill development.
• Collaborate with designers, media teams, and account managers to deliver award-winning creative strategies and ensure all content aligns with clients’ advertising, SEO, and business objectives.
• Develop and implement creative and content strategies that drive client growth, supported by strong analytical capabilities to interpret performance data and optimize content and creative output.
• Contribute to content thought leadership through agency resources, POV pieces, and case studies, while serving as an internal subject matter expert to create SOPs, processes, and lead team trainings.
• Partner with global counterparts to maintain global consistency and knowledge sharing, while gaining an understanding of Amazon content and creation commercials.

Content Associate Manager

• Partner with tier 1 clients to drive marketplace strategies
• Develop annual brand strategies and marketing plans
• Build client trust through education on successful marketplace participation
• Create roadmaps for new work streams and manage internal projects
• Lead client communications, meetings, and deliverables

Manager

• Full ownership of eRetail media campaigns with hands-on optimizations to deliver results.
• Driving holistic media strategy and identifying growth opportunities across Walmart, Target, Amazon, and more.
• Be the main point of contact for clients, third-party vendors, and internal departments on all things marketplace media and paid search.
• Engage in daily communication with clients and internal teams to ensure alignment and success across campaigns.
• Unlock team potential by overseeing analysts’ work, providing mentorship, and offering strategic guidance under account leadership.
• Develop and execute marketplace media strategies, including strategic roadmaps, test plans, and risk/benefit analysis.
• Analyze results and deliver actionable insights to clients.
• Translate client objectives into campaign strategies and tactics.
• Provide proactive coaching, task management, and timeline requirements to specialists.

Media Manager

Ecommerce

• Execute compelling marketplace content strategies by writing SEO-optimized product copy, performing keyword research, and optimizing listings based on customer feedback and return data to drive conversions
• Ensure product detail pages meet quality standards and brand guidelines by mapping image assets, conducting comprehensive audits, verifying content accuracy, and collaborating to ideate and coordinate product imagery and infographics.
• Bring content strategies to life by executing A+ Content and Brand Store initiatives and conducting category research to identify best practices and emerging tools.
• Partner with Content Managers and the Design team to scale content methodologies across multiple clients and regions, coordinate translations, manage marketplace support cases, and contribute to strategic recommendation decks.
• Contribute to team growth and continuous improvement by documenting best practices, sharing marketplace insights and learnings across regions, and helping to refine processes that enhance content quality and efficiency.

eCommerce Content Specialist

Support Engineer

• Manage the company’s technology operations and serve as one of the primary points of contact for IT-related matters
• Provide hands-on technical support by troubleshooting software issues, resolving access problems, and supporting day-to-day operations
• Administer and optimize key tools, platforms, and technology processes to improve efficiency and reliability
• Support system upgrades, implementations, and integrations while minimizing downtime and disruption
• Guide and educate employees on technology best practices and security protocols
• Collaborate closely with leadership and cross-functional teams to identify technology needs and recommend solutions

IT Support Specialist

• Manage day-to-day operations for smaller client accounts on Amazon, serving as the primary point of contact.
• Support senior account managers with execution and delivery for larger accounts, including reporting, project tracking, and client communication.
• Support the development and execution of client account plans, focusing on growth strategies within the Amazon ecosystem.
• Partner with internal teams (media, content, data, retail) to help ensure client goals and deliverables are executed on time and within scope.
• Develop a solid understanding of the Amazon ecosystem, growth levers, and Podean’s offerings to contribute to client strategies and recommendations.
• Analyse client, company, and category data to provide insights and support the development of growth opportunities.
• Prepare and deliver regular account updates, performance reports, and insights to internal stakeholders and clients.
• Identify opportunities to introduce or upsell relevant products and services to enhance client satisfaction and business outcomes.
• Participate in client calls and internal meetings, providing updates and preparing materials as needed.
• Help maintain client scope by tracking deliverables, managing timelines, and supporting expectation setting.
• Contribute to team initiatives such as knowledge sharing, process documentation, and trainings.
• Stay current with Amazon policies, platform updates, marketplace trends, and industry best practices.

eCommerce Associate Account Manager

• Manage multiple TikTok Shop client accounts, serving as the primary point of contact, nurturing the relationship, acting as a strategic advisor, and fostering growth
• Develop and execute comprehensive TikTok Shop growth strategies
• Negotiate project, partnership and/or campaign scopes, budgets & timelines, craft supporting SOWs
• Evaluate KPIs and drive data-informed strategic decisions
• Work cross-functionally with our affiliate experts to develop affiliate/creator strategies and identify the right partners
• Build and maintain strong working relationships with TikTok creators and affiliates, ensuring seamless onboarding and high-quality content delivery
• Coach creators through video content to maximize sales conversion
• Consult on sampling & product mix strategies
• Work closely with design and content team to create optimize storefront & PDP designs + content
• Stay ahead of industry trends and emerging technologies across social commerce ecosystem
• Experiment with new features and formats, pioneering approaches to build our brand partners presence in this rapidly evolving space

Social Commerce Account Manager

• Partner with key clients and the global Podean team to develop and execute Amazon and marketplace strategies that drive brand growth in Brazil
• Build trusted client relationships and educate them on how to succeed across Amazon and other marketplaces
• Create strategic roadmaps, proactively identify new opportunities, and manage projects with internal media, creative, retail, and sales teams
• Lead business reviews, deliver data-driven insights, and present well-researched recommendations for future activity
• Monitor client accounts, track team progress, and communicate updates, action items, and priorities to clients and stakeholders
• Develop best practices for Amazon marketing and provide onboarding or training sessions when needed
• Stay current on Amazon trends, updates, and opportunities, and share relevant insights with clients and internal teams
• Own all client meetings, presentations, and deliverables, ensuring high-quality communication and follow-up
• Drive problem-solving and innovation both on and off Amazon once core programs are established

• Provide day-to-day administrative support to three executives, managing complex global calendars, international travel, and cross-time-zone meeting coordination
• Serve as a gatekeeper and point of contact, ensuring executives’ time is focused on top priorities
• Prepare agendas, presentations, briefing materials, and follow-up notes for meetings with internal teams and global partners
• Coordinate across internal departments and international stakeholders to support executive initiatives
• Track action items and deadlines, ensuring timely completion and communication of deliverables across regions
• Assist with expense reporting, invoice processing, and other operational tasks
• Support special projects, events, and strategic initiatives with both local and global impact
• Maintain discretion and confidentiality in all matters

• Assist with the day-to-day management of Amazon and marketplace media campaigns
• Support in monitoring and optimising campaigns to achieve client goals
• Conduct research, build reports, and analyse performance data to generate insights
• Help develop test plans and contribute to strategic discussions with guidance from senior colleagues
• Collaborate with internal teams and third-party vendors to ensure campaigns run smoothly
• Learn to translate client objectives into actionable tactics and support campaign set-up and execution
• Build foundational knowledge in paid search and marketplace media best practices
• Work closely with senior team members and support client communication

Senior Account Manager

Associate Account Manager

Head of Partnerships

Manager, Data Engineering

Executive Assistant

Content Associate Manager

Account Manager

Media Manager

eCommerce Content Specialist

IT Support Specialist

eCommerce Associate Account Manager

Social Commerce Account Manager

Account Manager

Executive Assistant

eCommerce Media Specialist