PODEAN

Account Manager

• Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust.
• Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations.
• Identify new workstreams and upsell opportunities proactively.
• Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard.
• Own reporting, recaps, and action items.
• Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations.
• Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

Ecommerce

• Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits, with minimal leadership oversight
• Serve as a true client partner and authority on Amazon best practices. Able to clearly and concisely explain content and creative strategies and best practices both externally and internally
• Mentor and coach junior team members, providing guidance, trainings, and support to help them grow and develop their skills
• Manage the day-to-day activities of junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met
• Collaborate with designers to deliver award winning creative strategies for clients and internal projects
• Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives
• Partner with account managers to create content and SEO strategies that support client’s broader goals
• Develop and implement creative strategies to support client goals and drive growth
• Strong understanding of Amazon creative and content data and analytics. Able to analyze performance data and tests to continuously optimize content and creative
• Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies
• Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings
• Begin to understand Amazon content and creation commercials
• Partner with global counterparts to ensure global consistency and sharing across regions

eCommerce Content Manager

Accountant

• Prepare, clean, and post day-to-day journal entries for various transactions, including accruals and adjustments.
• Ensure the general ledger is maintained, updated, and accurate.
• Bank reconciliations.
• Assisting FP&A with granular and financial statement inquiries.
• Draft and send invoices to clients and/or draft bills received from vendors.
• Consolidation & sending of documents (invoices/payment proof/bank statement).
• Support the integration of systems, processes, and reporting structures.
• Respond to client queries in a timely and professional manner.

Junior Accountant

Account Executive

• Client portfolio ownership & strategic oversight
• Own client success and portfolio revenue for a set of full-service clients, to whom we deliver media, merchandising, planning, and content services
• Drive the Development of annual strategic roadmaps, growth plans, promotional calendars, and business reviews across all the clients in the portfolio, with a strong focus on profitability and scaling performance
• Support the team in identifying growth opportunities, upsell initiatives, and ways to expand existing scopes of work
• Advocate for the clients internally and ensure alignment on deadlines, ownership, and execution quality
• Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing
• Team/People management
• Lead a team of account managers (2-3): manage the teams cadence, ensure proper workload allocation, and oversee quality of the work
• Mentor and coach Account Managers/Associates, while providing regular feedback to elevate performance and long term success
• Own performance plans process and deliver performance reviews.
• Day-to-day client management
• Lead and manage directly a short-list of top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance
• Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite
• Ensure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operations
• Build trust with clients through education, guidance, performance transparency, and proactive recommendations
• Create decks, lead all client meetings, own call notes, action lists, and follow-through
• Monitor account performance, review reporting regularly, and translate data into clear insights and next steps
• Cross-team Operational efficiency
• Work cross-functionally with media, retail, creative, and analytics teams to drive end-to-end success
• Develop strong ties internally with all the delivery teams and foster a fast paced collaborative environment
• Develop and implement best practices, SOP improvements, onboarding materials, and training resources
• Contribute to thought leadership, internal education sessions, and new business pitches
• Support the creation of case studies.
• Stay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunities

Account Director

Manager

• Apply analytical reasoning, data analysis, and problem-solving skills to optimize campaigns and maximize performance
• Provide proactive coaching, task management, and timeline requirements to specialists, fostering growth and functional expertise
• Take ownership of performance evaluations and provide actionable feedback to support team development
• Engage in daily communication with clients and internal teams to ensure alignment and success across campaigns
• Develop and execute marketplace media strategies, including strategic roadmaps, and test plans
• Oversee the execution of media campaigns to ensure they meet performance targets and client expectations
• Work closely with other teams to support campaign success and foster a collaborative work environment

Media Manager

• Support Content Manager and autonomously oversee the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits
• Serve as a true client partner and subject‑matter authority, making clear recommendations and confidently articulating Amazon and Podean best practices internally and externally
• Collaborate with designers to deliver award-winning creative strategies for clients and internal projects
• Work closely with the Media team and Account Managers to ensure all content aligns with clients’ broader advertising and business objectives
• Partner with Account Managers to create content and SEO strategies that support the client’s broader goals
• Demonstrate a strong understanding of Amazon creative, content data, and analytics, with the ability to analyse performance results and testing insights to continuously optimise content and creative outputs

Senior Content Associate, eCommerce

Recruitment

• Support full-cycle recruiting across a variety of roles and functions
• Partner with hiring managers to define role requirements and craft job descriptions
• Source candidates through LinkedIn, job boards, referrals, and outreach
• Manage candidate pipelines and ensure a positive experience
• Coordinate interviews and guide offers to close
• Contribute to improving recruiting processes and employer brand
• Track and report on key hiring metrics

Talent Acquisition Specialist

Executive Assistant

• Provide day-to-day administrative support to multiple C-suite executives, managing complex global calendars, international travel, and cross-time-zone meeting coordination
• Serve as a gatekeeper and primary point of contact, ensuring executives' time is protected and focused on top priorities
• Prepare agendas, presentations, briefing materials, and follow-up notes for meetings with internal teams, the board of directors, and global partners
• Coordinate across internal departments and international stakeholders to support executive initiatives
• Track action items and deadlines, ensuring timely completion and clear communication of deliverables across regions
• Assist with expense reporting, invoice processing, and other operational tasks
• Support special projects, events, and strategic initiatives with both local and global impact
• Maintain discretion and confidentiality in all matters

• Lead client accounts and work with the media and content leads to ensure that all client accounts are managed effectively and strategically
• Develop and lead strategic presentations and business reviews for the client to incorporate inputs across all disciplines that relate to their business objectives and make educated, well-researched recommendations for future activity
• Build client trust by educating them on how to be successful in all aspects of Amazon and other marketplaces
• Create a roadmap for new work streams and manage various projects with our internal teams to proactively develop the account
• Partner with sophisticated clients to drive marketplace strategies and growth initiatives. This includes developing brand strategies, marketing and promotional planning, QBRs, resolving client escalations, and overseeing general Amazon business management and operations to ensure sustained growth and operational excellence
• Understand client needs and consult with them from a holistic perspective to unlock the best possible results both on and off Amazon and other marketplaces
• Be the internal advocate for your client, understand/ monitor team progress on completion of tasks and communicate this with the client, regularly check their Amazon account, review reporting
• Work cross-functionally with sales, retail, media, and creative teams to drive revenue and increase client satisfaction
• Own all client meetings, presentations, and documents. Collaboratively create decks, own client call notes, and share recaps, action items, and priorities with clients
• Lead communications and manage client expectations and priorities as needed. Ensure that we are building trust as a team with the client
• Leverage Amazon’s data and your understanding of Podean’s customers to guide both new and existing clients via business reviews and frequent client sessions
• Lead the way in helping clients problem-solve challenges and issues they encounter. We are creative and collaborative in our solutions.
• Stay up to date on all things Amazon and communicate Amazon updates, changes, and new opportunities with clients
• Once the Amazon foundations are in place, partner with clients to innovate both on and off Amazon

• Full ownership of eRetail media campaigns with hands-on optimizations to deliver results.
• Driving holistic media strategy and identifying growth opportunities across Walmart, Target, Amazon, and more.
• Be the main point of contact for clients, third-party vendors, and internal departments on all things marketplace media and paid search.
• Engage in daily communication with clients and internal teams to ensure alignment and success across campaigns.
• Unlock team potential by overseeing analysts’ work, providing mentorship, and offering strategic guidance under account leadership.
• Develop and execute marketplace media strategies, including strategic roadmaps, test plans, and risk/benefit analysis.
• Analyze results and deliver actionable insights to clients.
• Translate client objectives into campaign strategies and tactics, unlocking value and efficiency in campaign execution.
• Apply analytical reasoning, data analysis, and problem-solving skills to optimize campaigns and maximize performance.
• Provide proactive coaching, task management, and timeline requirements to specialists, fostering growth and functional expertise.
• Take ownership of performance evaluations and provide actionable feedback to support team development.

Analyst

• Work with the Podean Listing tool to fill marketplace templates
• Fulfill the images requirement for each marketplace using (Salsify and Malibu)
• Ensure compliance with platform policies and best practices

Catalog Analyst

• Project manage post-merger integrations from Day 1 planning through to full operational integration
• Build integration plans for each acquisition, including timelines, milestones, owners, and dependencies across functions
• Run the integration management office — chair workstream meetings, track progress, and report status to the executive team
• Partner with workstream leads across Finance, People, Tech, Operations, Client Services, Media, and Commercial to align on priorities and unblock cross-functional issues
• Lead the operational and systems integration workstream — folding acquired tools, processes, and data into Podean’s stack
• Partner with Client Services and Commercial leaders to integrate acquired client books, contracts, and revenue operations
• Partner with the People team on culture and change management — onboarding new teams, aligning on ways of working, and keeping the employee experience consistent through transitions
• Track integration KPIs against the deal thesis and report on synergy capture, client and talent retention, and milestone delivery
• Identify risks early, escalate to the COO and exec team, and drive resolution before they become blockers
• Build a repeatable integration playbook so each new acquisition gets faster and smoother
• Run lessons-learned reviews after each integration and feed improvements back into the playbook
• Coordinate Day 1 readiness across deal close logistics, internal communications, and external announcements
• Stand up the integration governance and cadence — steering committee, working teams, decision logs — and adapt it deal by deal

Integrations Manager, Contract

• Lead the development and execution of content and creative strategies across a portfolio of complex, high-priority clients
• Serve as a senior client partner and go-to authority on Amazon best practices, confidently articulating content and creative strategies to both external stakeholders and internal teams
• Contribute to new business pitches, bringing content and creative expertise to agency growth initiatives
• Mentor and coach junior team members through hands-on guidance, structured training, and ongoing support that drives their professional development
• Oversee day-to-day activities of junior content team members, including project assignment, performance monitoring, and quality assurance
• Collaborate with designers to deliver best-in-class creative strategies for clients and internal projects
• Partner with account managers and the media team to ensure content strategies align with clients' broader advertising and business objectives
• Develop and implement SEO and content strategies that ladder up to client growth goals
• Leverage a strong command of Amazon content analytics and performance data to continuously optimize content and creative, including leading A/B testing initiatives in partnership with the data team
• Contribute to agency thought leadership through client POV pieces, case studies, resources, and agency marketing initiatives that strengthen Podean's reputation in the content space
• Create and maintain SOPs, process documentation, and team training resources; serve as an internal subject matter expert across content and creative disciplines
• Partner with global counterparts to drive consistency in content offerings and share best practices across regions
• Bring an established understanding of the commercial and business dimensions of content and creative services

Senior eCommerce Content Manager

Supply Chain

• Plan and monitor inventory levels at Amazon fulfillment centers for owned accounts
• Maintain Amazon KPI’s to achieve productive inventory levels
• Monitor in-stock and on-order levels, proactively reporting all opportunities to internal teams to ensure there is enough inventory to meet sales goals
• Forecast and plan future production needs based on inventory sell-through
• Pull, prepare, and submit replenishment orders for Amazon fulfillment centers, as business necessitates
• Coordinate with warehouse teams to ensure orders are processed in a timely and accurate manner
• Partner with Brand Managers to identify new product/marketplace opportunities
• Plan for and execute liquidation strategies to move slow-moving inventory
• Communicate results and progress internally and to clients

Inventory Analyst

• Support day-to-day management of multiple TikTok Shop client accounts under senior account leadership
• Assist in executing TikTok Shop growth plans aligned with client KPIs and revenue targets
• Coordinate timelines, deliverables, and campaign milestones to ensure smooth execution
• Prepare performance summaries and weekly reports highlighting GMV, creator output, and key learnings
• Monitor KPIs and flag trends, risks, or optimization opportunities to senior team members
• Maintain organized documentation across briefs, creator lists, trackers, and campaign recaps
• Research and identify creators aligned with client verticals and campaign objectives
• Conduct outreach and support onboarding of TikTok Shop affiliates
• Manage ongoing creator communications to ensure content is delivered on time and aligned with campaign briefs
• Track creator performance and maintain affiliate dashboards
• Support coaching efforts by sharing performance insights and recommendations to improve creator content
• Assist with strategies to help brands build traction during early-stage or cold-start phases
• Assist with affiliate campaign setup, creator offers, and commission updates within TikTok Shop
• Coordinate product sampling, shipment tracking, and deliverable approvals
• Support recommendations for product focus, promotions, and sampling opportunities
• Collaborate with design and content teams to help optimize storefront pages and product detail page (PDP) content
• Monitor TikTok Shop performance metrics and surface data-driven insights to the team
• Stay current on TikTok trends, platform updates, and emerging commerce features
• Identify relevant trends, sounds, and creator formats to inform campaign briefs and outreach
• Support testing of new TikTok Shop features, content formats, and campaign mechanics
• Research emerging social commerce tools and share insights with the internal team

Account Manager

eCommerce Content Manager

Junior Accountant

Account Director

Media Manager

Senior Content Associate, eCommerce

Talent Acquisition Specialist

Executive Assistant

Account Manager

Media Manager

Catalog Analyst

Integrations Manager, Contract

Senior eCommerce Content Manager

Inventory Analyst

Associate Account Manager, Social Commerce