Account Director

PODEAN

Account Director at Podean leading marketplace strategy for tier-one brands. Managing client accounts and mentoring a team for full-funnel Amazon strategy.

Posted 5/30/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Client portfolio ownership & strategic oversight
Own client success and portfolio revenue for a set of full-service clients, to whom we deliver media, merchandising, planning, and content services
Drive the Development of annual strategic roadmaps, growth plans, promotional calendars, and business reviews across all the clients in the portfolio, with a strong focus on profitability and scaling performance
Support the team in identifying growth opportunities, upsell initiatives, and ways to expand existing scopes of work
Advocate for the clients internally and ensure alignment on deadlines, ownership, and execution quality
Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing
Team/People management
Lead a team of account managers (2-3): manage the teams cadence, ensure proper workload allocation, and oversee quality of the work
Mentor and coach Account Managers/Associates, while providing regular feedback to elevate performance and long term success
Own performance plans process and deliver performance reviews.
Day-to-day client management
Lead and manage directly a short-list of top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance
Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite
Ensure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operations
Build trust with clients through education, guidance, performance transparency, and proactive recommendations
Create decks, lead all client meetings, own call notes, action lists, and follow-through
Monitor account performance, review reporting regularly, and translate data into clear insights and next steps
Cross-team Operational efficiency
Work cross-functionally with media, retail, creative, and analytics teams to drive end-to-end success
Develop strong ties internally with all the delivery teams and foster a fast paced collaborative environment
Develop and implement best practices, SOP improvements, onboarding materials, and training resources
Contribute to thought leadership, internal education sessions, and new business pitches
Support the creation of case studies.
Stay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunities

Requirements

What you’ll need

7+ years experience in marketplace management with strong Amazon (1P/3P) and Walmart (1P/3P) expertise
Proven experience managing enterprise-level accounts and leading conversations at the executive level
Prior experience managing and developing a team with high standards for ownership and delivery
Strong presentation, communication, and client-facing confidence; comfortable leading calls and challenging constructively
Highly organized, responsive, detail-oriented, and able to manage multiple workstreams simultaneously
Strong analytical ability with comfort in Excel/Sheets, creating insights and translating them into strategy
Commercial mindset with the ability to identify revenue opportunities and influence decision-making
Growth-oriented, accountable, collaborative, and motivated to build strong long-term relationships

Benefits

Comp & perks

Competitive compensation aligned to experience and market benchmarks
Remote-first flexibility - work from anywhere, with trust and autonomy
Global collaboration - working with experts across regions and time zones
Career growth and development - opportunities to evolve as we scale
5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
Positive-energy culture - grounded in respect, inclusion, and accountability
Meaningful impact helping some of the world’s most progressive brands grow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketplace managementAmazon expertiseWalmart expertiseaccount managementdata analysisExcelstrategic planningperformance monitoringSOP improvementscase study creation

Soft Skills

client successteam managementmentoringcommunicationpresentation skillsorganizational skillscollaborationanalytical thinkingdetail-orientedgrowth-oriented