Administrative Assistant

• Performs diverse, tactical, and confidential administrative support functions for managers generally considered to be Business Unit Group Managers II
• Provides administrative support by performing functions using supplied office equipment and/or software; responding to routine correspondence
• Preparing letters and memoranda for the manager's review; scheduling appointments; coordinating meetings and travel arrangements
• Prepares reports/presentation by gathering and summarizing data, preparing graphics and spreadsheets
• Contributes to budgetary process by monitoring expenditures and researching budget variances
• Communicating assignments and instructions from the manager, and obtaining information and initiating follow-up, as required
• Provides support by screening and routing mail, visitors, and telephone calls
• Responding to requests for information by researching the issues, gathering data and providing information when appropriate
• Facilitates the work of the manager by establishing, organizing, maintaining files, records, and other related materials

Administrative Assistant II

Full-stack Engineer

• Assists in the development, testing, and implementation of software solutions
• Assists with designing software solutions
• Writes code, tests and deploys software
• Prepares technical and procedural documentation required for software
• Maintains and debugs software

Software Engineer – Associate

• Manage a group of software engineers (and/or managers) across one or more Digital Payment product lines; ensure predictable delivery and operational excellence.
• Own execution of the SDLC end-to-end (requirements alignment, design, build, test, release, and support), balancing delivery speed with quality and risk controls.
• Establish and continuously improve engineering practices that raise code quality, reduce defects, and increase reliability (e.g., peer review, automated testing, CI/CD health).
• Lead solution architecture and design discussions for Java/Spring Boot services and integrations; ensure designs meet scalability, resiliency, and maintainability needs.
• Champion clean coding standards and SOLID principles; drive pragmatic patterns that enable team autonomy and long-term maintainability.
• Promote 12-factor development principles for service configuration, observability, and deployability; partner with platform/ops to ensure operational readiness.
• Ensure healthy CI/CD pipelines and effective git branching strategies; align team workflows to reduce merge risk and improve deployment confidence.
• Drive production readiness: monitoring, alerting, runbooks, and incident response improvements; ensure teams can troubleshoot effectively and safely.
• Model and reinforce adherence to access controls and environment governance; ensure practices respect production safeguards and entitlements.
• Own talent management: recruiting, mentoring, coaching, and enabling a culture of learning with a focus on engineering craftsmanship.
• Build and sustain high-performing teams through clear goals, effective delegation, accountability, and supportive development plans.
• Foster technological innovation and adoption of current trends and practices while maintaining disciplined risk management.

Software Engineering Manager – Digital Payment Development

Solutions Engineer

• Serve as the primary architect and technical lead for the Credit Card Servicing team
• Participate in Customer Journey crew solutions/planning
• Design and implement scalable, integrated solutions across all mnemonics as needed
• Architect data flows and integrations between:
• Mainframe systems (as integrates with distributed systems)
• Distributed platforms (Oracle, MS SQL Server, APIs, etc.)
• Lead integration efforts across:
• Distributed Oracle databases (CCH & CSH)
• Ensure seamless data interoperability and consistency between legacy (mainframe) and modern (distributed) platforms
• Collaborate with engineering, data, and business teams to align system interfaces and data models
• Drive comprehensive data documentation and lineage tracking as appropriate
• Assist in ensuring all relevant data assets are fully documented within Alation/BDH
• Establish and enforce standards for data governance, metadata management, and data quality
• Provide architectural guidance for new initiatives, enhancements, and system modernization efforts
• Facilitate cross-team collaboration to ensure efficient execution of integration and data initiatives
• Partner with stakeholders to prioritize, plan, and deliver solutions aligned with business objectives
• Identify opportunities to modernize legacy processes and expand distributed capabilities within Credit Card Servicing applications
• Promote best practices in:
• Data architecture
• System integration
• Performance optimization
• Drive adoption of enterprise data platforms and tools

PNC

Administrative Assistant II

Software Engineer – Associate

Software Engineering Manager – Digital Payment Development

Solution Architect