Operational Excellence Analyst I
CareSource
Senior Detection & Investigation Analyst – Retail Bank Operations
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Kentucky, Ohio, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $38,000 - $67,600 per year
Job Level
Senior
About the role
- Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk
- Responsible for early detection of suspicious activity, control and prevention of losses
- Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
- Recommends disposition
- Uses defined research procedures to identify and resolve issues
- Starts to identify trends
- Follows standards and practices to mitigate fraud, AML and other risk exposure and loss
- Shares best practices amongst the team and/or service partners
- Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
- Three years of financial industry experience
- Knowledge of fraud prevention
- Great opportunity to gain fraud experience
- High Production Environment, Goal of 65 Items per Hour Worked
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud preventionAMLrisk analysisdata analysisreporting
Soft skills
problem-solvingcommunicationteam collaborationattention to detail
