Manager, Grid Operations Technology
Eversource Energy
IT Managed Services Operations Manager
CVS Health
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Connecticut, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $66,330 - $145,860 per year
Job Level
Mid-LevelSenior
About the role
- Conduct regular audits to ensure vendor adherence to operational standards, processes, and reporting requirements
- Prepare materials for governance reviews with vendors and participate in regular governance meetings
- Manage change request process ensuring effective and timely completion of changes
- Serve as a liaison between Aetna Technology and vendor Managed Services resources
- Maintain an organized and centralized repository of governance records ensuring accuracy and accessibility
- Identify opportunities to streamline contract management governance and operational workflows
Requirements
- 5+ years of production support experience or related support role in technology preferably for a major Healthcare company
- 3+ years of experience in contract administration or related role
- 3+ years of data analysis and reporting using tools like QuickBase, Excel, and PowerPoint
- Able to manage sensitive information with discretion
- 2+ years experience validating compliance with contract terms and operational processes
- 2+ years experience with process auditing, documentation, and coordination
- 5+ years experience and proficiency with Microsoft Office Suite and SharePoint
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingcontract administrationprocess auditingdocumentationchange managementgovernanceoperational workflowsvendor managementcompliance validation
Soft skills
organizational skillscommunication skillsdiscretionliaison skillsstreamlining processes
