Senior Detection & Investigation Analyst – Retail Bank Operations
PNC
Operations Manager II
TerminixSIS India
full-time
Posted on:
Location Type: Hybrid
Location: Newtown • New Jersey, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $56,000 - $91,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage daily operations of specialists with the goal of providing superior customer service to our clients
- Offer direction to staff in all aspects of operations, service, and client care
- Responsible for managing basic financial performance of the operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
- Able to work a flexible schedule, including early mornings and weekend work when needed
- Submit weekly, monthly, and yearly reports, as required
Requirements
- Bachelor’s degree (preferred but not required)
- 3-5 years in a management role with emphasis in customer service
- Success in training, mentoring, and coaching service professionals
- Must have excellent verbal and written communication skills
- Previous experience in a route-oriented, service environment a plus
- Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
- Must possess a valid driver’s license from state of residence.
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial performance managementrevenue growthexpense controlreporting
Soft skills
customer servicemanagementtrainingmentoringcoachingverbal communicationwritten communication
Certifications
valid driver's license
