Director, People Ops
Plentiful.ai
full-time
Posted on:
Location Type: Hybrid
Location: California • New York • United States
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Job Level
About the role
- Build our onboarding program from scratch—from offer acceptance through the first 90 days—and create the internal infrastructure that makes it stick; update our intranet/tooling, make it the place people actually go to find answers, and keep it useful as we grow; own the systems and docs that help a fast-moving team stay aligned without everything living in someone’s head
- Run or evolve our performance review process and career frameworks from scratch; ensure people understand what strong performance looks like in their role, receive useful feedback, and have a clear path forward; support managers—many of whom are leading teams for the first time
- Review the policies we actually need, and keep us compliant as we hire across states; handle the day-to-day operational work—immigration cases, leaves, separations—with care and consistency
- Identify the tools that genuinely improve how our team works, roll them out thoughtfully, and drive real productivity; this is hands-on work, not a strategy exercise
- Work with the CPO to build the HR function from scratch—starting with the policies, systems, and processes that matter most right now; make pragmatic decisions about what we need today versus what can come later.
Requirements
- 8+ years in HR with genuine generalist breadth—you’ve worked across comp, performance, employee relations, and HR operations, not just one area
- This role will need to cover ET/CT time zones for onboarding and approvals availability
- Experience at a fast-growing tech company; you understand the difference between building what a company needs now versus over-engineering for a future state that may never arrive
- A track record of building from scratch—you’ve started with a blank page before and are energized by it, not intimidated
- Sound judgment and a direct communication style—you give clear, actionable guidance rather than heavily caveated answers; you know when process adds value and when it just slows things down
- Some people genuinely want to come to you, build trust quickly across engineers, executives, and new hires, and are seen as a partner rather than a compliance function
- Low ego and high ownership—you don’t need a large team or a polished playbook to do great work, and you’re comfortable making decisions without perfect information
- Genuine care for the people you work with and the mission we’re building toward—you believe how a company treats its employees matters, and you act accordingly.
Benefits
- Unlimited PTO
- Fully covered health insurance (medical, dental, and vision)
- Meal stipend
- Health & wellness stipend
- 401(k) matching
- Stock options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsperformance review processcareer frameworkscomplianceemployee relationsonboarding program developmentpolicy reviewimmigration case handlingoperational workperformance management
Soft Skills
direct communicationsound judgmenttrust buildingownershiplow egoactionable guidancecollaborationadaptabilityproblem-solvingempathy