Plentiful.ai

Backend Engineer

• Maintain and evolve our workflow orchestration system that runs across serverless and containerized environments, processing millions of tasks each month.
• Design scheduling, queuing, rate limiting, and retry logic for reliable and fair resource allocation.
• Build mechanisms for state tracking, error handling, timeouts, and cleanup across distributed tasks.
• Partner with DevOps on observability, structured logging, tracing, and deployment automation.
• Design and optimize schemas for flexible data storage and user-defined structures.
• Improve performance across large datasets (100M+ rows) using indexing, replication, and connection pooling.
• Ensure ACID compliance, concurrency control, and referential integrity.
• Implement audit logging, data lineage tracking, and compliant data retention policies.
• Collaborate with DevOps on replication, backups, and disaster recovery.
• Manage integrations with SFTP, email, databases, spreadsheets, and REST APIs, with secure credential and failure recovery handling.
• Build and maintain file processing pipelines that handle millions of files per month.
• Work with healthcare data formats (HL7, X12, EDI) and standard file types (PDF, Excel, CSV, JSON).
• Develop webhook handlers, polling services, and event-driven workflows to ensure data consistency.
• Collaborate with ML/AI teams on data pipelines for model training and inference.
• Lead technical projects and set quality and reliability standards for the backend team.
• Identify and reduce technical debt; plan and execute major system improvements and migrations.
• Mentor engineers through code reviews, design sessions, and pair programming.
• Participate in incident response and postmortems, focusing on long-term reliability.
• Write and review RFCs to document and guide key architectural decisions.

Staff Backend Engineer

Engineer

• Build new integrations
• Design, build, and maintain integrations between Plenful and third-party healthcare systems.
• Translate complex customer workflows and data requirements into scalable, well-architected technical solutions.
• Develop automation scripts and custom ML models that extend Plenful’s capabilities for specific customer needs.
• Collaborate closely with our technical customer success and account management teams to troubleshoot, iterate, and improve deployed solutions.
• Incorporate real-time feedback from live customer environments to refine integrations and automations.
• Translate customer and implementation requirements into clear product specifications for our platform engineering team.
• Partner with engineering to design and prioritize new platform capabilities that accelerate implementation and scale.

Forward Deployed Engineer

• Design, build, and maintain backend services and APIs in Python, with a focus on integrating and deploying machine learning models
• Architect scalable infrastructure on AWS (S3, Lambda, SQS, ECS, CloudWatch) to support ML pipelines and inference at scale
• Collaborate with product managers, designers, data scientists, and engineers to define and deliver ML-powered product features
• Deploy, monitor, and optimize ML models in production, ensuring performance, security, and compliance with HIPAA and other healthcare regulations
• Develop and optimize data pipelines for training, inference, and real-time decision-making
• Implement best practices for CI/CD, testing (Pytest), and version control (Git) to ensure reliable ML feature deployment
• Troubleshoot and resolve production issues across ML services, APIs, and infrastructure
• Document architectural decisions, ML workflows, and compliance/security practices
• Provide technical leadership—mentoring engineers, reviewing code, and championing backend + ML integration best practices

Senior Machine Learning / Backend Engineer

Product Marketing

• Lead the development of product-focused content (sales decks, case studies, 1-pagers, blog posts, social media, and white papers) to support the buyer journey across all funnel stages.
• Translate complex healthcare and AI technology into plainspoken, empathetic messaging that resonates with pharmacy and healthcare teams.
• Own internal product enablement—develop training materials, host sales trainings, and manage knowledge sharing across GTM teams.
• Support and scale product launch communications (social media, press, landing pages, customer comms) in partnership with Marketing and Product leadership.
• Co-lead our webinar calendar with the Head of Marketing, helping craft compelling narratives and slide content to drive interest and action.
• Partner with Performance Marketing and BDRs to influence targeted product messaging for inclusion in ABM outreach sequences and campaigns.
• Reporting to Head of Marketing and opportunity to build a team over 6-12 months.

Senior Product Marketing Manager

Recruitment

• Drive full-cycle recruiting across multiple functions, from sourcing to offer.
• Partner with hiring managers to deeply understand role requirements and team needs.
• Manage the candidate experience with speed, ensuring communication at every stage.
• Review internal applications and help guide talent mobility within the company.
• Coordinate interviews and scheduling, working closely with stakeholders to move candidates efficiently.
• Surface and share talent market trends to help shape hiring strategy.
• Contribute to building scalable recruiting processes and tools as the team expands.

Talent Acquisition Specialist

Sales

• Lead a team of 5-10 sellers
• Consistently deliver against team revenue goals
• Recruiting and developing top sales talent
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value
• Provide sales support and coaching to the team via daily/weekly engagements such as 1 on 1s, team meetings, recorded call reviews, pipeline management and deal strategy
• Lead forecasting across the team to provide visibility to senior leadership
• Review and revise team playbooks to drive efficiency and effectiveness in the sales funnel
• Be a critical member of the Plenful revenue leadership team partnering with our executives, our customer team, marketing and RevOps to achieve Plenful’s acquisition goals

Director, Enterprise Sales

Growth Marketing

• Own paid acquisition across digital channels (Google, LinkedIn, sponsored partnerships); test, optimize, and scale performance
• Lead SEO and conversion rate optimization on Plenful.com; experiment with content and form flows to improve organic MQL funnels
• Develop and execute integrated ABM programs in partnership with BDRs, sales ops, and Head of Marketing
• Stand up lead nurture/email marketing campaigns in collaboration with Head of Marketing and the BDR team
• Recommend, manage, and analyze the impact of an $XM budget across paid advertising and ABM tools, alongside finance and sales ops
• Build dashboards and attribution models to evaluate campaign impact (from MQLs to SQOs) in partnership with sales ops
• Collaborate with and manage external agencies and contractors
• Research and test new channels and emerging marketing technologies to engage ICP
• Iterate on campaigns using A/B testing, analytics insights, and content learning
• Serve as a thought leader to educate cross-functional stakeholders on best practices for demand generation and modern growth marketing
• Own the demand generation function and report to the Head of Marketing
• Hands-on role: strategize and execute, manage budget, and measure downstream channel impact for GTM team

Senior Growth Marketing Manager

Technical Customer Success

About Plenful Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations. Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today’s care teams. We’re passionate about equipping healthcare workers with world-class tools that deliver real, measurable impact, and we’re proud to serve 60+ leading health systems across the country. If you’re excited to help shape the future of healthcare, we’d love to meet you. Apply now to join our growing team. Join our growing team! What you’ll do Own implementation outcomes and long-term success for use cases in our 340B Suite, serving as the subject matter expert to guide early alignment, efficient and robust implementations, and scalable support mechanisms for a critical and growing segment of our business Serve as a player-coach on our Technical Customer Success team, balancing hands-on technical leadership with building a high-performing team that can manage 340B implementations day-to-day Drive time-to-value for our 340B customers by designing efficient, repeatable implementation templates and playbooks, and continuously refining onboarding workflows Collaborate deeply with cross-functional teams, including Account Management, Sales, Product, and Engineering to gather requirements, configure solutions, and ensure ongoing value delivery. Lead technical problem solving—from SQL queries and Python scripts to API/FHIR integrations—directly unblocking implementations when needed. Build tight feedback loops with Product and Engineering, ensuring customer insights shape roadmap priorities and product enhancements. Own KPI outcomes for 340B implementations including time to value, customer satisfaction, and resolution times, and ensure the team is tracking and exceeding targets.

340B Lead, Technical Customer Success

• Lead and scale Technical Customer Success team as player-coach
• Design scalable implementation playbooks and refine onboarding processes
• Own technical escalations; dive into SQL and Python-based issues
• Forge feedback loops with Product and Engineering to influence prioritization
• Partner with Account Management and Sales to ensure delivery and identify expansion
• Measure success and own KPIs like time to value and technical issue resolution time
• Serve as senior technical point of escalation and ensure clear communication during complex implementations