Implementation Manager
Odyssey Energy Solutions
Implementation Specialist
Plein Air Agency
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Lead technical setup and integration of third-party platforms (online ordering, POS, loyalty, delivery, CRM) into Plein Air’s digital products.
- Collaborate with developers to design and validate partner connections or configurations that ensure secure, reliable data exchange between systems.
- Partner with clients and platform partners to gather, clarify, and document integration requirements and workflows.
- Serve as the bridge between client strategy, design, and development — ensuring all integrations align with both technical capabilities and brand goals.
- Act as the main technical point of contact for integration partners such as Olo, Punchh, Toast, or other hospitality technology vendors.
- Conduct and oversee end-to-end testing of integrations across front end staging and production environments.
- Provide Tier 2 technical support for integration-related issues.
Requirements
- 2–4 years in a technical implementation, integrations, or solutions engineering role within a digital agency or hospitality tech company.
- Solid understanding of RESTful APIs, JSON, authentication protocols (OAuth, API keys), and system integrations.
- Experience working with restaurant or retail technology stacks (POS, ordering, loyalty, CRM, inventory, etc.) highly preferred.
- Familiarity with backend systems, middleware, or iPaaS tools (e.g., Postman, Zapier, Workato) a plus.
- Demonstrated experience translating business workflows into system architectures or API-driven solutions.
- Strong communication and documentation abilities — you can explain complex systems clearly to both developers and clients.
- Highly organized, detail-oriented, and proactive in managing multiple concurrent projects.
- Comfortable working cross-functionally in agile environments.
Benefits
- N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
RESTful APIsJSONOAuthAPI keyssystem integrationsAPI-driven solutionstechnical implementationintegrationssolutions engineeringend-to-end testing
Soft skills
communicationdocumentationorganizationaldetail-orientedproactivecross-functional collaborationclient strategy alignmentdesign validationworkflow clarificationtechnical support
