Implementation Specialist

• Independently sets up and installs technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
• Senior member within team supporting clients with managing initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
• Troubleshoot client issues as they arise.
• Demonstrates advanced understanding of Salesforce declarative automation and data integrity tools used to configure and extend nCino.
• Articulates a proposed solution for or against customization.
• Configures product features and in the context of the end-user and relative level of effort (LOE).
• Understands and articulates challenges inherent in environment strategy and promotion.
• Recommends optimal extensions around or to the nCino data model to the team.
• Demonstrates adept troubleshooting ability using a combination of configuration review, debug logs, and Chrome tools.
• Proposes solutions using Salesforce and nCino UX, and Security mechanisms to achieve requirements.
• Conducts nCino feature quality control and testing.
• Proficiently uses complimentary Salesforce tools.
• Exhibits competent understanding of common integrations.
• Displays understanding and use of DevOps.
• Promote cross-team collaboration focused on delivering product configuration for the end-user.
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.
• Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.

Senior Implementation Consultant

Senior Site Implementation Engineer

Implementation Consultant

Implementation Specialist, SaaS Healthcare

Implementation Specialist

Senior Implementation Specialist