Planned Parenthood Southeast

Health Center Manager

Planned Parenthood Southeast

full-time

Posted on:

Location Type: Office

Location: Savannah • Alabama, Mississippi • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Operate assigned health centers following Planned Parenthood Medical Standards, PPSE policies, and applicable regulations
  • Ensure efficient operations across patient care, customer service, patient experience, and compliance
  • Support, train, and supervise staff; manage and enforce organizational and HR policies
  • Provide direct patient services as needed (front office, back office, advanced services such as ultrasound and products of conception)
  • Manage facility and equipment maintenance and cleanliness
  • Forecast, track, and achieve quality, productivity, volume, revenue, and expense goals; create action plans if off track
  • Create annual plans and assist with marketing, patient outreach, and implementation of new services
  • Facilitate daily huddles and regular staff and clinician meetings
  • Manage clinic supplies and inventory, safeguard medication access, reconcile inventory, and use PPSE purchasing platform
  • Monitor and manage health center expenses and revenue; assist with budgeting and staffing models
  • Maintain and complete Compliance, Risk, and Quality Management Clinical Workplan and required audits/drills
  • Develop and implement quality improvement initiatives in coordination with operations leadership

Requirements

  • 5+ years of progressive management experience
  • 4+ years healthcare experience, preferably in sexual and reproductive healthcare and/or surgical center management
  • Experience with insurance and medical coding
  • Solid combination of front and back office work
  • Experience managing clinicians/providers
  • College degree preferred
  • Strong leadership and management skills
  • Excellent communication skills
  • Strong computer skills, including practice management software, MS Office, and internet/email
  • English required; Spanish speaking skills preferred
  • Valid driver's license and ability to travel to other health centers, administrative offices, and conferences
  • Ability to provide/support objective information to patients about abortion, adoption, or parenting options
  • Ability to sit and/or stand for long periods of time while working in a clinical and office environment
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) with employer match
  • paid time off
  • 13 paid holidays and one paid floating holiday
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
medical codingpatient carequality improvementbudgetinginventory managementforecastingrevenue managementcompliance managementstaff supervisionpatient outreach
Soft skills
leadershipmanagementcommunicationtrainingorganizational skillsproblem-solvinginterpersonal skillsteam facilitationcustomer serviceadaptability
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