PLACE

Operations

• Lead performance, reporting, capacity and talent management, and territory/coverage strategy for escrow and closing.
• Grow and develop a high-performing team of Escrow Officers and Transaction Coordinators.
• Own our operating rhythm and partner closely with Title, Lenders, GTM (Go-to-Market), Finance, and Post-Closing to hit growth and service targets.
• Scale a team to deliver seamless closings and an outstanding partner experience.
• Design and lead State specific training for your assigned Markets to ensure sufficient knowledge and cross-training within your team.
• Establish a performance management framework (calibration, development plans, career paths, and succession).

Escrow Operations Manager – Blueprint

Director

• Own the client relationship end-to-end, serving as the primary point of contact for institutional investor clients including top-tier Wall Street firms, managing all communication, escalations, and relationship health across the full diligence lifecycle
• Deliver final review and sign-off on diligence results for loan portfolios before outcomes are presented to clients
• Lead securitization compliance ensuring all diligence deliverables meet SEC reporting requirements and rating agency standards for approved trades
• Author and manage reliance letters taking ownership of the accuracy, timeliness, and institutional acceptance of reliance letters across all client engagements
• Interface directly with rating agencies serving as Maxwell Diligence's primary liaison to rating agencies, maintaining strong relationships and ensuring continued approval across all five major agencies
• Support transaction management, rolling up your sleeves and contribute to deal execution when trades demand it, working alongside the diligence team to hit SLAs
• Represent Maxwell Diligence externally as the face of the business with institutional clients, building the kind of trusted, long-term relationships that generate repeat business and referrals
• Partner with leadership to shape the strategy, capabilities, and market positioning of Maxwell Diligence as the business scales

Executive Director

General Counsel

• Serve as Underwriting and Regulatory Counsel to Southwest Land Title and Blueprint, providing legal and underwriting guidance across operations.
• Evaluate and make determinations on the insurability of real estate transactions
• Review and approve limit-breach requests and other underwriting exceptions
• Provide guidance on complex title issues, risk analysis, and underwriting standards
• Serve as the escalation point for risky, complex, or compliance-sensitive transactions
• Partner with title and escrow teams to resolve curative and underwriting issues efficiently
• Provide practical legal guidance that balances risk management with operational efficiency.
• Ensure both entities operate in compliance with all applicable insurance and regulatory frameworks.
• Oversee regulatory compliance for all entity and individual licensing across SWLT and Blueprint
• Ensure compliance with state insurance regulations, NAIC guidance, and applicable insurance laws
• Monitor and analyze legislative and regulatory developments impacting title operations
• Identify regulatory risks and develop practical mitigation strategies
• Review internal policies and operational processes to ensure ongoing regulatory compliance.
• Drive market expansion and licensing efforts for SWLT and Blueprint
• Manage all required regulatory steps for new state launches including entity licensing, individual licensing, certificates of authority, fingerprinting and background requirements, and office compliance requirements such as sub-leases
• Ensure new market launches meet all regulatory requirements prior to production
• Oversee preparation and submission of state Department of Insurance filings
• Ensure compliance with Holding Company Act requirements and other regulatory reporting
• Manage insurance rates, forms, and regulatory filings in expanding markets
• Maintain regulatory policies and documentation required for insurance operations.
• Manage all audits for SWLT and Blueprint, including internal and regulatory audits
• Coordinate responses to Department of Insurance examinations and market conduct reviews
• Serve as the primary liaison for DOI complaints and regulatory inquiries
• Manage and coordinate title claims requests
• Partner with operations leadership to identify and mitigate recurring risk issues.
• Manage the compliance vendor relationship
• Ensure compliance systems support regulatory reporting, operational compliance, and audit readiness
• Continuously improve compliance workflows as the company scales.
• Develop and maintain a state-by-state production knowledgebase for operational teams
• Design and deliver training programs for title and escrow staff
• Provide ongoing education to teams on underwriting standards, regulatory requirements, and risk management
• Serve as a key internal resource helping teams operate confidently within regulatory and underwriting frameworks.

Underwriting & Regulatory Counsel

Customer Support

• Troubleshooting: Resolve issues related to logins, data, platform performance and tool malfunctions
• Contribute towards the development of a strong team environment by upholding high work standards.
• User Training and Product Knowledge: Guide users on how to use all of Remine’s platforms and maintain expert-level knowledge of Remine’s features.
• Escalation and Documentation: Research and document complex technical issues to escalate to specialized internal teams.
• Take ownership of incoming help requests sent to Remine over email, phone and chat and see each request through to resolution.
• Share feedback with the rest of the team and across the organization on possible ways to improve product and processes.

Support Specialist

Video Editor

• Edit longform YouTube videos (10–30 min) with strong pacing, hooks, pattern interrupts, and clean storytelling
• Cut and optimize YouTube Shorts from longform content
• Design high-converting thumbnails (Canva mastery required)
• Add dynamic text overlays, graphics, b-roll, sound effects, and light motion where it enhances retention
• Collaborate on video structure, hooks, and flow, not just edits
• Implement YouTube SEO best practices: titles, descriptions, keywords, chapters, and trends
• Use ChatGPT (or similar tools) when needed for hooks, titles, descriptions, and idea refinement
• Maintain consistent branding, tone, and visual identity
• Stay ahead of YouTube trends, algorithm shifts, and best practices.

Backend Engineer

• Drive architectural decisions across all microservices and the entire application ecosystem
• Lead technical debt prioritization and modernization initiatives
• Break down complex feature development and bug fixes into actionable plans
• Mentor and provide hands-on technical guidance to the team of 8-12 developers
• Establish and enforce coding standards, best practices, and development processes
• Conduct thorough code reviews and ensure quality across all services
• Own the technical roadmap and architecture evolution for the platform
• Make technology stack decisions and lead modernization efforts
• Design scalable solutions for our microservices architecture (Ruby on Rails, Node.js/TypeScript, React)
• Ensure system reliability, performance, and security across all services
• Lead integration strategies with third-party systems and partners
• Oversee partner customization strategy and custom sagas development
• Identify opportunities to consolidate custom sagas into standard workflows
• Collaborate with product and business teams on partner-specific requirements
• Ensure custom solutions align with overall platform architecture
• Work closely with QA, Product Management, UI/UX design, and Technical Customer Support functions
• Facilitate technical discussions and decision-making processes
• Translate business requirements into technical specifications
• Foster a culture of continuous learning and technical excellence

Technical Architect – Lead

• Lead performance, reporting, capacity and talent management, and territory/coverage strategy for escrow and closing
• Grow and develop a high-performing team of Escrow Officers and Transaction Coordinators
• Own our operating rhythm and executive dashboards
• Partner closely with Title, Lenders, GTM (Go-to-Market), Finance, and Post-Closing to hit growth and service targets
• Accountable for designing the plan and driving execution
• Own monthly and quarterly planning for SLAs, staffing plans, and utilization targets across markets
• Run weekly and monthly business reviews with cross-functional leaders; translate company goals into team KPIs and execution plans
• Build and maintain executive-ready dashboards for OTC, CD timeliness, funding cycle time, file loss rates, pipeline health, capacity/utilization, and CSAT/NPS.
• Conduct root-cause analyses and deliver data-driven action plans that improve productivity, quality, and client experience
• Design and maintain capacity models (demand and skill-based routing) across EO/TC teams
• Define staffing plans, hiring ramps, and cross-training strategies in partnership with other leadership
• Own market segmentation and coverage models; implement robust QA/QC checklists and track defects

Senior Escrow Operations Manager

Growth Marketing

• Own and operate entire demand generation engine, with a primary focus on high-quality inbound pipeline for enterprise mortgage lenders
• Plan, execute, and optimize all customer acquisition channels (SEO/GEO, SEM, paid social, AI-driven campaigns, and events) within a disciplined budget
• Lead and scale account-based marketing (ABM) strategy to generate qualified pipeline from key large enterprise and mid-market accounts within lending segments, in close alignment with sales and customer success.
• Drive day-to-day campaign execution and funnel performance from audience to impression to MQL to opportunity to revenue, using tools such as 6sense, Demandbase, Hubspot and Pardot to deploy targeted content, orchestrate multi-channel outreach, and measure engagement across account lists.
• Be accountable for pipeline creation, conversion rates, CAC efficiency, and ROI, with clear reporting communications to sales and executive leadership
• Partner closely with sales to align on ICPs, targeting, messaging, and campaign performance
• Lead Maxwell’s event strategy end-to-end, treating events as pipeline engines, from partner management and booth design to budget ownership, pre-event outreach, and coordinated execution with Sales, Customer Success and Product.
• Own the website as a growth asset: testing, optimizing, and improving conversion across the full funnel
• Work closely with content and creative partners to develop assets that actually move pipeline, not just awareness
• Drive marketing influence and pipeline acceleration playbooks for key strategic accounts in core verticals (IMBs, credit unions and banks).
• Experiment intelligently, starting digital-first, but expanding into new channels when data supports it
• Over time, help define what the next phase of marketing looks like as growth and investment accelerate

Director – Head of Growth

• Execute and optimize demand generation programs with a primary focus on high-quality inbound pipeline for enterprise mortgage lenders
• Run day-to-day execution across customer acquisition channels including SEO/GEO, SEM, paid social, AI-driven campaigns, and events, within a disciplined budget
• Execute and optimize account-based marketing (ABM) campaigns to generate qualified pipeline from key enterprise and mid-market lending accounts, in close alignment with sales
• Manage campaign performance from audience to impression to MQL to opportunity, using tools such as 6sense, Demandbase, HubSpot, and Pardot to deploy targeted content and measure engagement across account lists
• Track, analyze, and report on campaign performance, pipeline contribution, conversion rates, and ROI, sharing insights with marketing and sales leadership
• Partner closely with sales to align on targeting, messaging, campaign execution, and follow-up
• Support event strategy by owning execution and optimization, including pre-event outreach, on-site execution, and post-event pipeline follow-through
• Own and optimize key sections of the website as a growth asset, testing and improving conversion across the funnel
• Collaborate with content and creative partners to develop assets that support pipeline generation and sales conversations
• Contribute insights and recommendations to improve demand generation performance as the business grows
• Experiment intelligently, starting digital-first and expanding into new channels when data supports it.