Disclosure Support Specialist

PLACE

Disclosure Support Specialist at Envoy Mortgage overseeing compliance and accuracy of loan disclosures. Collaborating with teams to ensure timely and correct processing of documentation.

Posted 6/24/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Partner with Disclosure Desk Manager, originators, and operations leadership to ensure loan disclosures are accurate, compliant, and delivered on time
Serve as the primary point of contact for disclosure-related inquiries and escalate issues as needed
Audit files for completeness and accuracy to ensure compliance before sending initial disclosures and Loan Estimates
Prepare Loan Estimates (LE), confirm fees and pricing are accurate, and release to borrowers via e-Sign
Send disclosures in a timely manner and track outstanding disclosures via e-sign portal or paper fulfillment
Identify odd or missing fee amounts prior to disclosure and contact originators to resolve missing data before release
Update the LOS to document that disclosures were generated and provided to the consumer
Review fee changes to determine compliance with TRID changed circumstance and tolerance requirements
Monitor Change of Circumstance (COC) requests and ensure re-disclosures and COC notices are issued within required timeframes
Prepare daily pipeline status reports for operations, compliance, and senior management as needed
Develop and maintain working knowledge of new or amended statutes and regulations relevant to mortgage lending
Maintain the confidentiality and privacy of all loan applicant information
Other duties as assigned

Requirements

What you’ll need

2–3 years of experience in mortgage operations required; retail mortgage lending environment preferred
High school diploma or GED required; comparable work experience considered
Experience with Encompass or a similar LOS preferred
Strong knowledge of compliance and regulatory requirements including TILA/TRID, RESPA, ECOA, HMDA, FCRA, FACTA, and ESIGN
Working knowledge of Change in Circumstance (COC) rules, including valid vs. invalid changed circumstance reasons and their application to disclosures
Experience with both conventional and government loan types required
Exceptional attention to detail, accuracy, and organizational skills
Ability to prioritize, multi-task, and thrive in a high-volume environment
Strong verbal and written communication skills with the ability to work cross-functionally with originators and operations teams

Benefits

Comp & perks

PTO as needed
Comprehensive insurance coverage
401(k) match
Stock option grants
Stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage operationsloan disclosuresLoan Estimates (LE)Change of Circumstance (COC)compliance and regulatory requirementsTILA/TRIDRESPAECOAHMDAFCRA

Soft Skills

attention to detailaccuracyorganizational skillsability to prioritizemulti-taskingcommunication skillscross-functional collaboration

Certifications

high school diplomaGED