Salary
💰 $56,500 - $67,000 per year
About the role
- Oversee day-to-day branch operations and act as the site manager of the location.
- Supervise daily activities of retail branch personnel; assign work, schedule staff, and provide training.
- Ensure bank policy and procedures are followed and branch compliance with bank policies and guidelines.
- Perform personal banking duties including advising customers of bank services, opening new accounts, and teller functions.
- Supervise employees to meet branch goals including fee income and meeting budget; conduct performance reviews and recommend salary actions.
- Promote bank services and participate in community professional and personal activities.
- Perform customer service duties such as answering telephone inquiries, closing accounts, ordering checks, and ensuring appropriate customer service levels.
- Review reports, audit board items, and NSFs.
- Assist with budget preparation and perform other duties/projects as assigned.
- Work schedule: Monday through Friday 8-5 with rotating Saturdays.
Requirements
- High school graduate or equivalent.
- Prefer 4 – 6 years related banking experience.
- Prior supervisory experience.
- Full knowledge of banking products offered; taking a personal initiative to stay updated on any changes.
- Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
- Knowledge and expertise in all deposit account products and services.
- Knowledge of bank operations.
- Knowledge and work experience that demonstrates effective abilities to supervise the department.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
- Skills in supervision.
- Ability to maintain a high level of confidentiality.
- Ability to train employees.
- Ability to ensure appropriate efficiency, accuracy, and customer service for customers.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
- Ability to maintain regular and reliable attendance.
- Bilingual a plus.