Community Manager – Conventional Apartment Community
Investment Property Group (IPG)
Assistant Housekeeping Manager
Domes Resorts
contract
Posted on:
Origin: • 🇬🇷 Greece
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee daily housekeeping operations and ensure cleanliness standards and guest satisfaction are met.
- Supervise housekeeping team members and provide hands-on support.
- Coordinate cleaning schedules and assign tasks.
- Inspect guest rooms, corridors, and public areas; maintain inspection records.
- Manage inventory of cleaning supplies, linens, and guest amenities; monitor stock levels.
- Respond to guest requests, inquiries, and complaints related to housekeeping.
- Collaborate with front desk, maintenance, and other departments to address guest needs.
- Ensure compliance with health & safety regulations and sanitation guidelines; conduct safety training.
- Maintain housekeeping records, assist in budgets, monthly reports, and forecasts.
Requirements
- Assist in recruiting, training, and supervising housekeeping Team Members.
- Coordinate work schedules, assign cleaning tasks, and monitor performance to ensure efficiency and quality.
- Meticulously inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and appearance standards.
- Maintain records of room and area inspections and identify areas for improvement.
- Assist in managing the inventory of cleaning supplies, linens, and guest amenities.
- Monitor stock levels, request restocking as needed, and coordinate with suppliers.
- Respond promptly to guest requests, inquiries, and complaints related to housekeeping.
- Work closely with the front desk, maintenance, and other departments to address guest needs and special requirements.
- Ensure compliance with hotel policies, health and safety regulations, and sanitation guidelines.
- Conduct regular training on safe cleaning practices, proper handling of chemicals, and emergency procedures.
- Maintain accurate housekeeping records, including cleaning schedules, inventory usage, and staff attendance.
- Assist in preparing budgets, monthly reports, and forecasts for the housekeeping department.
- High school diploma or equivalent; additional training or certification in hospitality management is a plus.
- Minimum of 3 years in housekeeping in supervisory role within a luxury hotel environment.
- Knowledge of the English language.
- Familiarity with cleaning procedures, chemical handling, and equipment use.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Planning and prioritizing tasks.
- Ability to work in a fast-paced environment and handle pressure with professionalism.
- A problem-solving approach with an eye for detail and ability to think on one’s feet and address challenges.
