Pineapple Furniture

Client Account Executive

Pineapple Furniture

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AssemblyReact

About the role

  • Support USA-based sales team and take ownership of assigned responsibilities.
  • Collaborate with Area Sales Representatives to cultivate and maintain strong relationships with key customers and prospects.
  • Identify client needs and secure new business opportunities by nurturing existing partnerships and establishing new ones.
  • Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
  • Proactively seek new business and generate leads through outbound sales calls to prospective customers.
  • Make contact with potential customers through calling, direct mails and email marketing campaigns.
  • Liaise with customers regarding sales requirements.
  • Understand product ranges and respond with plans to meet customer needs using company furniture.
  • Qualify leads and take them through the sales process.
  • Collaborate with the ASM (Area Sales Manager) on larger opportunities.
  • Follow up on quotes.
  • Research and identify new business opportunities, such as growth areas and trends.
  • Research and seek out the appropriate contact within an organisation.
  • Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
  • Attend meetings and exhibitions when appropriate.
  • Answer incoming calls and cover for team members with administrative support tasks when required.
  • Spend a minimum of four hours on the phone daily (two hours in the morning, two hours in the afternoon), making 15-20 connected calls a day.
  • Other adhoc tasks or projects to support the wider team as directed.

Requirements

  • A strong background in sales / business development / account management and developing strong customer relationships, with a proven track record of meeting sales quotas, preferably via phone.
  • You thrive under pressure and excel at meeting tight deadlines and achieving KPIs.
  • Confident in making proactive outbound calls.
  • To be proactive at all times not just reactive.
  • Have a persuasive nature and strong negotiation skills.
  • Ability to prioritise urgent and important work over non urgent or important tasks.
  • Confident, approachable and happy to turn your hand to anything required.
  • Hardworking, conscientious and take pride in your work
  • Excellent written and verbal communication skills.
  • Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
  • Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
  • Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
  • Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
  • Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.