Client Relations Administrator – Contract
Broadridge
Program Administrator
Staples Promotional Products
full-time
Posted on:
Location: Iowa, Kansas, Missouri • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Assembly
About the role
- Work closely with the Program Manager and Field Account Executive to coordinate implementation of managed programs and communicate program requirements at a detail level.
- Support Account Services Managers in the development and execution of program/client collateral and web initiatives.
- Maintain client relationships and partner with field sales while supporting internal ASM for accounts, promoting teamwork, accountability and strong communication.
- Ensure programs meet targeted expectations for sales forecasts, projected margins, SKU count, marketing plans, and media budgets; participate in forecasting and budgeting.
- Shadow ASMs in project management, inventory management, marketing direction and overall customer service.
- Maintain knowledge of internal systems and processes; address operational procedures relative to client requirements and support client-related and internal reporting.
- Coordinate and communicate information relevant to catalog production, database population, copy editing, product and department sorting, routing, proofing eStores and print pieces, sample tracking, and logistics.
- Assist with activities related to client events and meetings including tradeshows, site sales prep, kitting and fulfillment projects, item selections, and client business reviews.
Requirements
- 2+ years of project management, merchandising, program development, marketing or related business experience.
- Strong "business" communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
- Strong project management skills and ability to balance multiple projects simultaneously and meet required deadlines.
- Requires solid PC skills (Word, Excel, PowerPoint).
- Bachelor’s degree preferred or equivalent combination of education and experience.
