Pindrop

Research Scientist

• Conduct research to develop new functionalities and improve existing technologies for real-time video processing and meeting analytics.
• Design, implement, and evaluate deep learning algorithms related to video processing, face recognition, and video deepfake detection.
• Design, develop, and maintain internal research packages to train and test ML models, ensuring absolute reproducibility and computational efficiency.
• Partner closely with research engineers and engineering teams to help deploy research models and tools into production environments.
• Participate in cross-functional team meetings, contribute to regular research and code reviews, and publish patents and peer-reviewed papers in top computer vision, audio, and speech conferences.

Research Scientist II

• Drive forward-looking research that advances Pindrop’s core technologies in audio-visual deepfake detection, synthetic media identification, and real-time video processing.
• Design, implement, and evaluate novel machine learning and computer vision algorithms tailored for video data and meeting analytics.
• Partner closely with engineering teams to transition complex research prototypes and tools into efficient, production-ready systems across multiple platforms.
• Maintain high standards for model reproducibility, publish patents, and author peer-reviewed papers for top-tier computer vision, machine learning, and speech conferences.
• Act as a technical authority by conducting code and research reviews, mentoring junior researchers, and utilizing empirical data to influence product strategy.

Senior Research Scientist

Full-stack Engineer

• Design, develop, test, deploy, and monitor high-performance services and APIs.
• Develop applications in Golang and Python on top of a modern cloud-focused platform.
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3, as well as GCP native products.
• Deliver production-ready code from start to finish.
• Review code to maintain quality with an eye towards performance, scale, and security.
• Work in a cross-functional environment composed of software engineers, test engineers, research scientists, and product managers.
• Identify and evaluate new technologies for implementation.
• Contribute to improving software engineering best practices.
• Part of an on-call rotation with night/weekend work required.

Senior Software Engineer – Pulse

Frontend Engineer

• Pindrop.com is going through a full rebrand, and we’re rebuilding the site for the AI era
• You set the technical foundation, shape the strategy, and ship the work
• You treat AI as infrastructure, not novelty
• You report to the VP of Brand & Community
• You’ll own our digital experience as a performance-driven system, responsible for its architecture, performance, and conversion effectiveness
• Pindrop.com: architecture, performance, uptime, every page that ships
• You build for the humans visiting today and the AI agents already crawling the web
• You own on-site conversion across demo, content, and product journeys
• You build dashboards people use to decide, not just look at
• Underperformance gets surfaced with a recommendation, not a shrug

Lead Marketing Web Engineer/Developer

Production Engineer

• Own the resolution of complex production issues and lead incident response for critical (Sev1) events
• Collaborate with Product, Engineering, and Customer Success teams to ensure smooth deployments and high-quality post-launch support
• Perform root cause analysis, implement long-term fixes, and improve system reliability
• Act as a subject matter expert (SME) for Pindrop’s platform, including APIs, integrations, and customer environments
• Mentor Production Support Engineers through incident response, technical deep dives, and knowledge sharing
• Proactively monitor production health, analyze incident trends, and recommend automation or preventive improvements
• Create and maintain technical documentation, runbooks, and post-incident reports
• Participate in on-call rotations, including after-hours support when required

Senior Production Support Engineer, 2d Shift

Product Marketing

• Lead, coach, and develop a team of senior product marketers, setting a high bar for messaging quality, launch execution, and pipeline contribution.
• Own the company-wide product positioning and messaging architecture across all products, ensuring consistency from sales decks to analyst briefings.
• Define and execute go-to-market strategies for new and existing products in close collaboration with Product, Engineering, Sales, and Growth Marketing.
• Own the analyst relations (AR) program end-to-end: manage relationships with Gartner, Forrester, and IDC; lead the briefing and inquiry cadence; drive the company's response strategy to published research and competitive positioning in analyst reports.
• Own and drive new product introduction and new product launches cross-functionally.
• Serve as Pindrop's external authority on AI-driven voice security, representing the company at industry conferences, in analyst briefings, and in media engagements.
• Partner with the CMO to build Pindrop's category narrative for voice security and AI-driven fraud prevention.
• Drive competitive and market intelligence programs across all segments, including win/loss analysis, persona development, and competitive battle card ownership.
• Translate complex technical capabilities: Phoneprint, deepfake detection, carrier data signals, GenAI-powered fraud analysis — into evidence-led value-based storytelling that resonates with CISOs, fraud executives, and contact center leaders.
• Manage PMM program budgets and OKR accountability across all product lines, with direct ownership of pipeline influence and revenue metrics for the segment.
• Manage all internal and external product claims, customer reference programs, and documentation standards.
• Operate within Pindrop's agile pod model: serve as strategic advisor to each growth pod (Core, PFM, Healthcare) while holding the team accountable to sprint outputs and OKRs.

Director of Product Marketing

Security Engineer

• Conduct comprehensive security assessments and risk analyses of systems, networks, infrastructure, and applications to identify vulnerabilities and drive improvements across both on-premises and cloud postures.
• Lead the design, development, and implementation of security controls, tool integrations, security log onboarding, incident response plans, and automation for compliance checks, alerts, and reporting.
• Own and manage the administration of core security platforms and technologies, including EDR, SIEM, DLP, vulnerability management, firewalls, and web application firewalls.
• Perform technical security assessments, penetration testing, code audits, and offensive/defensive security exercises to continuously evaluate, strengthen, and validate detection and response capabilities.
• Utilize AI tools and methodologies to improve productivity, automate threat detection, vulnerability scanning, and alerting, proactively identifying and mitigating emerging threats.
• Provide expert guidance and mentorship to internal teams on SIEM, Incident Response, WAF, and evidence requirements for frameworks such as ISO27001, SOC2, PCI DSS, and NIST.
• Continuously monitor security events, lead security investigations, and coordinate incident response activities during active security breaches.
• Stay current with emerging technologies (including AI, machine learning, and IoT risks), trends, threat intelligence, security certifications, and compliance regulations.
• Proactively advocate for process improvement and security innovation across the organization.
• Prepare and deliver documentation and dashboards for stakeholders and customers, conveying actionable insights from security-related activities and findings.

Senior Security Engineer

• Build and optimize core GTM systems, with a primary focus on Salesforce, LeanData, and Outreach, along with supporting tools like ZoomInfo, LinkedIn Sales Navigator, and DealHub (CPQ).
• Continuously improve lead-to-account matching and routing logic in LeanData to ensure speed, accuracy, and efficiency in lead distribution.
• Design, build, and maintain scalable automations and workflows across Salesforce and integrated platforms to support Sales, Marketing, Customer Success, and Partnerships.
• Identify and eliminate manual processes by implementing smart automation and system-driven workflows.
• Troubleshoot complex system issues, including integration sync failures, routing errors, and data inconsistencies, and drive timely, reliable resolutions.
• Create and maintain clear documentation, SOPs, and change management practices to ensure system reliability and transparency.
• Provide hands-on support and enablement to GTM teams, driving tool adoption, usability, and operational confidence.

GTM Systems Platform Specialist

Artificial Intelligence

• Explore and build proof-of-concept AI agents to automate complex internal engineering workflows, such as incident analysis or code review summaries.
• Develop and optimize Retrieval-Augmented Generation (RAG) pipelines to enable "chat with your data" capabilities for internal technical documentation and runbooks.
• Collaborate with cross-functional teams to identify operational bottlenecks and implement AI-driven fixes that improve efficiency and performance.
• Test and document the use of emerging AI-assisted coding and monitoring tools to determine their viability for the broader engineering organization.
• Participate in security-minded engineering, ensuring that automated workflows follow strict data hygiene and secrets management protocols.

Artificial Intelligence Engineer Intern

Account Manager

• Meeting or exceeding assigned sales quotas and objectives
• Generate and grow new license revenue in assigned accounts and territory
• Manage existing relationships and grow them
• Utilize solution-selling and value-added, ROI-driven methodologies to sell enterprise fraud risk and authentication solutions
• Develop and maintain sales plans and strategies to deliver annual sales targets
• Formulating and executing strategic and tactical plans
• Execute each sales activity in accordance with Pindrop’s sales process which includes opportunity identification and qualification, solution proof of concept, development of business case and ROI, pricing and license development, negotiation, and contract signing process
• Working with Pindrop sales engineers and analytical teams to oversee proof of concepts and construct results presentations
• Disciplined and accurate forecasting and reporting of opportunities and all sales activities within Salesforce
• Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends, and technologies in order to successfully sell
• Ability to present the full solution and conduct product demonstrations to customers

• As the Senior Director for the Engineering organization, you will own the technical and people leadership for Pindrop’s core real-time, multi-signal fraud detection engine.
• Define Engineering Strategy: Set the technical vision for the Protect platform, ensuring it remains the industry-leading risk engine for accuracy and signal depth.
• Scale High-Performing Teams: Lead and develop a high performing engineering team that delivers world class products.
• Drive Execution Excellence: Ensure predictable, high-quality delivery of complex initiatives across multi-cloud environments (AWS/GCP), balancing speed with long-term technical health.
• Strategic Partnership: Collaborate with Research, Product, Security, and Executive leadership to align the Protect roadmap with business goals and customer needs.
• Operational Standards: Establish architectural and engineering excellence standards that ensure the Protect engine delivers the best fraud detection rate at massive scale.

Senior Director, Software Engineering

• Design, develop, test, and maintain software systems that process real-time audio/video streams
• Build scalable media pipelines for low-latency processing
• Provide technical leadership and guidance to junior engineers
• Contribute to the architecture of distributed systems
• Analyze and solve complex technical problems
• Implement best practices in testing and quality assurance
• Participate in code reviews and provide constructive feedback
• Stay current with emerging technologies and programming languages
• Ensure software adheres to security standards and compliance requirements

Senior Software Engineer – Capture Platform

• Manage and lead security initiatives, new processes, security scrums and demos, to expand and mature capabilities for the organization.
• Identify and track internal and external assets to identify potential risks. Communicate these risks to internal and external stakeholders and build a plan of action.
• Research and evaluate vendor and open source tools and their security and manage their compliance with security practices.
• Manage and collaborate with internal and external teams to answer customer questionnaires, compliance audits and represent security internally and externally.
• Oversee security awareness and phishing campaigns, and drive security maturity initiatives.
• Define and own GenAI security, policies, standards, governance, monitoring, integrations.
• Manage security architecture and security engineering for GenAI systems and their integrations in CI/CD, including LLMs, RAG, agents, APIs, and integrations.
• Design, implement, and improve controls for access management, data protection, prompt injection, misuse, and model-related threats.
• Conduct threat modeling, design reviews, access reviews, and security assessments.
• Build or guide security tooling, automation, and secure development practices for AI and product teams.
• Establish monitoring and lead response for AI-specific and traditional security threats.
• Lead incident response, including investigation, containment, remediation, and lessons learned.
• Coordinate vulnerability management, including identification, prioritization, remediation tracking, and partnership with engineering teams.
• Support core security operations including security alert response and cross-functional security coordination.
• Represent security in internal and external meetings to discuss security analysis, findings and security/compliance responses.
• Review past incidents and identify attack trends. Finetune and reconfigure alerts based on prior incidents to improve detection.

Manager, Information Security

• Design, develop, test, and maintain our complex software applications, ensuring high-quality code and adherence to best practices.
• Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring.
• Contribute to the design and architecture of software systems, ensuring scalability, maintainability, and performance
• Analyze and solve complex technical problems, and make recommendations for improvements and optimizations.
• Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing.
• Participate in code reviews and provide constructive feedback to ensure code quality and consistency.
• Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes.
• Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks.

Senior Software Engineer – Capture

• Manage and lead security initiatives
• Identify and track internal and external assets
• Research and evaluate vendor tools and manage compliance
• Oversee security awareness campaigns
• Define GenAI security policies and governance
• Manage security architecture for GenAI systems
• Conduct threat modeling and security assessments
• Lead incident response and coordinate vulnerability management
• Represent security in internal and external meetings