Senior Salesforce Business Analyst
Tanium
Cloud
Senior Deal Desk Operations Manager
Pindrop
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $150,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Serve as the primary point of contact for Sales on deal structuring and pricing approvals
- Review and approve deals in line with pricing policies, discount guidelines, and approval workflows
- Provide hands-on support to Sales reps to navigate pricing rules and exceptions quickly
- Maintain day-to-day ownership of pricing frameworks and approval processes
- Ensure pricing data is accurate, consistently applied, and updated across systems
- Identify recurring pricing or approval bottlenecks and recommend process improvements
- Implement best practices around pricing approvals, discounts, and workflows within Salesforce Revenue Cloud
- Manage pricing approvals and deal workflows directly in Salesforce Revenue Cloud
- Own and optimize deal desk workflows in Salesforce Revenue Cloud, ensuring scalability and compliance
- Partner with Legal to confirm contract language tied to pricing and discounting
- Partner with Finance to ensure compliance with revenue recognition guidelines and deal approval thresholds
- Act as the connector between Sales, Finance, and Legal to streamline deal closure
- Track and report on deal desk KPIs, including approval turnaround time, discount levels, and exception volumes
- Provide visibility to Sales and Finance leadership on pricing trends and risks
- Help build management reporting for QBRs and executive meetings related to deal activity
- Proactively surface insights that influence go-to-market strategy, margin health, and product packaging decisions
- Own 30/60/90-day milestones: onboarding and shadowing teams, taking full ownership of pricing approvals, delivering process improvement initiatives that shorten approval times or reduce errors
Requirements
- 5-8 years of deal desk, pricing operations, or revenue operations experience in a SaaS company
- Familiarity with SaaS pricing models, discounting practices, and contract structures
- Experience collaborating with Sales, Finance, and Legal on deal approvals
- Salesforce and Revenue Cloud (CPQ) proficiency
- Strong Excel/spreadsheet skills
- Experience building reporting dashboards and pricing analysis for leadership
- Experience with SaaS booking metrics and subscription business models (ARR, MRR, churn, expansion, and renewals) strongly preferred
- Hands-on operator who thrives in fast-paced sales environments
- Strong communicator, able to balance speed with compliance
- Detail-oriented, organized, and resourceful when working across multiple stakeholders
- Comfortable digging into data to spot trends, risks, and opportunities
- Driven to continuously improve processes and eliminate inefficiencies
- Proven ability to influence cross-functional decision-making and champion scalable processes
- Resilient in the face of challenges, change, and ambiguity
